Our Clients

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Increasing autonomous decision-making and execution at scale

Top AI company Top AI consulting company

Fast-track outcomes with AI agents that reason, plan, act, and learn autonomously. Our AI agent development company utilizes advanced AI technologies to create agents that process text, voice, video, audio, code, and more, enabling them to make informed decisions, enhance performance, and deliver real-time outcomes.

Softweb Solutions builds AI agents for enterprises to automate business processes, accelerate informed decision-making, and boost performance. Our team of 120+ AI and data specialists has developed AI agents for companies from manufacturing, healthcare, and supply chain. Our agents combine multistep reasoning, self-directed execution, and real-time adaptability to turn static workflows into dynamic systems.

AI Agent development services we offer

Intelligent virtual assistants

Intelligent virtual assistants

Our agents understand user intent and context, and converse like human. From FAQs to multi-step requests, they are available 24/7 and speak in your brand’s tone. We integrate them with your CRM and workflows, and ensure they deliver CSAT improvements.

Multimodal agents

Multimodal agents

We develop agents that process and integrate information from multiple sources, like your chats, voice calls, video, and images, in a single interaction. Multimodal agents are ideal for customer support teams and field services, as they reduce errors, channel switching, and response times across channels.

Autonomous process automation

Autonomous process automation

Following your rules, approval flows, and operational logic, our agents autonomously manage repetitive workflows across finance, HR, IT, or manufacturing. Capable of handling unstructured data and complex steps, they adapt to changing conditions, ideal for full-cycle automation.

Decision-making agents

Decision-making agents

We develop AI agents that pull live data from your ERP, CRM, and external sources, run simulations, and offer smart recommendations. These agents improve decisions across pricing, resource planning, risk management, and more, while aligning logic with your business goals, KPIs, and governance rules.

Vision AI agents

Vision AI agents

Vision AI agents analyze video feeds to identify defects, verify safety gear, or flag anomalies in real time. Whether on factory floors, in logistics hubs, or during remote audits, these agents increase throughput and reduce errors through a pipeline of perception, analysis, decision-making, and continuous learning.

Autonomous agents

Autonomous agents

Autonomous AI agents learn from experiences, adapt to new situations, and operate with a degree of self-sufficiency. Our AI agent professionals can provide a fleet of autonomous AI agents tailored to each department’s needs. These agents can transform how your work gets done across every role, workflow, and domain.

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Benefits of AI agent development services

Benefits of Agentic AI
  • Accelerated AI deployment

    Launch fully functional AI agents faster with expert-led development, proven frameworks, and prebuilt components tailored to your goals.

  • Custom fit for your business

    Get AI agents designed around your workflows, systems, and business goals, ensuring maximum relevance, usability, and impact.

  • Expert-led strategy and design

    Work with specialists who help validate your use case, select the right LLMs, and design scalable agents aligned to business priorities.

  • Seamless systems integration

    Ensure smooth integration with your CRM, ERP, or cloud environment, avoiding rework, delays, or data silos during implementation.

  • Future-ready architecture

    We build agents that adapt to your growth. Modular designs, retraining pipelines, and LLM updates keep your agents effective over time.

AI agents we build across departments and functions

Customer service

Deliver faster, smarter support through agents that personalize interactions, reduce wait times, and analyze feedback at scale. They help reduce ticket volumes, boost CSAT scores, and ensure consistent customer support across all customer channels.

  • Virtual customer assistants
  • Recommendation and upsell agents
  • Customer sentiment analysis agents
  • AI-powered shopping guides

Human resources

Streamline HR workflows, from hiring to employee engagement, with AI agents that automate communication and decision points. They reduce manual load on HR teams and improve employee experience from day one.

  • HR helpdesk agents
  • Onboarding workflow agents
  • Meeting scheduler and calendar bots
  • Recruitment and candidate screening agents

Finance and accounting

Improve accuracy, transparency, and compliance by utilizing AI agents trained on your rules, policies, and data models. They help detect anomalies early, prevent routine mistakes, and accelerate financial closing processes.

  • Financial reporting assistants
  • Transaction fraud detection agents
  • Bookkeeping automation agents
  • Smart invoice processing bots

Marketing and sales

Deploy agents that optimize campaigns, analyze customer behavior, and improve conversion across your sales pipeline. They bring agility to campaign execution and ensure better targeting through real-time analytics.

  • Campaign execution agents
  • Lead qualification and scoring agents
  • Sales pipeline forecasting bots
  • Market trend analysis agents

Information technology

Modernize IT operations with AI agents that automate infrastructure tasks, streamline DevOps workflows, and monitor systems proactively. They improve service delivery, reduce complexity, and free up teams to focus on strategic initiatives.

  • AI IT helpdesk bots
  • DevOps support agents
  • Automated QA and testing bots
  • Repetitive task automation agents

Research and development

Fuel innovation with agents that extract insights, test hypotheses, and guide product development using predictive analytics. They reduce research cycles and help teams focus on high-impact opportunities.

  • Forecasting and modeling bots
  • Product development assistants
  • Exploratory data research agents
  • Competitive intelligence agents

Operations and logistics

Boost operational efficiency with agents that manage resources, track inventory, and optimize supply chains. They enable real-time decisions and minimize disruption across your logistics network.

  • Inventory planning agents
  • Process coordination bots
  • Supply chain optimization agents
  • Route and logistics planning agents

Legal and compliance

Strengthen compliance posture with agents that review documents, monitor regulatory changes, and enforce policy adherence. They reduce manual review workloads and enable you to respond faster to compliance requirements.

  • Contract review agents
  • Risk and compliance monitors
  • Document summarization bots
  • Legal knowledge retrieval agents

Security

Strengthen your defenses with AI agents that monitor your systems, detect abnormalities, and respond to threats proactively. They help prevent breaches and shorten incident response while maintaining policy compliance.

  • AI threat detection bots
  • Fraud monitoring agents
  • Real-time compliance agents
  • Incident detection and response agents

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Capabilities of our digital AI agents

Deliver automated customer support

Deliver automated customer support

Our agents can respond to large volumes of customer queries, whether by chat, email, or voice, without compromising tone or accuracy. Trained using your workflows and product knowledge, they handle requests, escalate exceptions, and run 24/7 to improve CSAT and ease pressure on your support team.

Offer personalized recommendations

Offer personalized recommendations

These agents adjust on the fly based on user behavior, prior activity, and real-time context. They recommend relevant products, surface tailored content, and guide the next steps while continually fine-tuning their logic from user feedback and performance trends. They plug into your digital ecosystem with minimal friction.

Business analysis and decision-making

Business analysis and decision-making

Our agents sift through large datasets, identify trends, and surface insights aligned to your KPIs. From forecasting demand to simulating markets, they help teams move from experience-based decisions to ones grounded in data, with intricate analysis and real-time scenario planning fitted to your goals.

Content creation

Content creation

We develop agents that produce high-quality, audience-focused content in your brand voice, and messaging consistently. Content optimization algorithms intelligently adjust tone, style, and format based on platform norms, engagement metrics, and your business objectives.

Data visualization and storytelling

Data visualization and storytelling

Our agents take raw data and transform it into interactive visuals and dashboards that even non-technical users can easily interpret. They prioritize clarity, highlight emerging trends, and bring forward information that decision-makers need to know. These agents cut through noise to support faster, informed choices.

Research and analysis

Research and analysis

We develop agents that scan documents, articles, datasets, and internal records to produce structured, evidence-based reports. Whether you explore markets, track competitors, or validate hypotheses through cross-referencing methodologies, these agents accelerate discovery and reduce manual lift.

Segmentation and targeting

Segmentation and targeting

We build agents that sort audiences by behavior, intent, or demographics, enabling highly targeted and personalized outreach across digital channels. Designed to sync with your CRM and marketing campaigns, these agents improve engagement and boost conversions.

Code generation and verification

Code generation and verification

Our agents support developers by writing code, identifying bugs, and verifying syntax. With LLMs at their core, they adhere to established best practices and reduce delivery timelines. Seamless integration with your dev workflows ensures consistent code quality from early builds to final releases.

Audits and reviews

Audits and reviews

Our agents review documents, interpret sentiment, and detect inconsistencies across systems. Guided by your policies and compliance rules, they help teams reduce review time, minimize compliance risk, and maintain operational consistency in finance, legal, and back-office functions.

How our AI agents work

Input capture
01

It all begins when the agent receives input. This could be a user query, a system trigger, or live data. The input provides the necessary context to activate the correct response.

Intent understanding
02

The agent interprets the objective behind the input. Using advanced models, it identifies what the user wants or what action is required, laying the groundwork for the next steps.

Knowledge access
03

To respond effectively, the agent pulls relevant information from internal knowledge bases, APIs, or external sources, ensuring decisions are informed and timely.

Response planning
04

Next, the agent maps out a strategy based on your business logic, available data, and current conditions. It creates a clear plan of action tailored to the context.

Intelligent execution
05

The agent acts, whether that's delivering a message, triggering a workflow, or updating a system. It continues to monitor outcomes and adjust if needed.

AI models powering our agent development

  • GPT-4 and GPT-3.5

  • Advanced language understanding and generation
  • BERT and RoBERTa

  • Natural language processing and comprehension
  • LLaMA and Claude

  • Large language model implementations
  • YOLO and R-CNN

  • Computer vision and object detection
  • ResNet and VGG

  • Deep learning image recognition models
  • Transformer Architecture

  • Attention-based neural networks
  • Reinforcement Learning Models

  • Decision-making and optimization
  • AutoML Frameworks

  • Automated machine learning pipelines
  • Custom Neural Networks

  • Tailored architectures for specific needs
  • Ensemble Methods

  • Combined model approaches for enhanced accuracy

Real-world applications of AI agent development

customer support automation

Customer support automation

AI agents resolve routine queries, track orders, and process account requests in real time across chat, email, or voice. By offloading high-volume interactions to virtual assistants, your team can focus on resolving complex customer concerns.

personalized marketing

Personalized marketing

Replace generic campaigns with AI agents that help you deliver personalized experiences. By analyzing behavior and engagement data, they refine messaging, suggest targeted offers, and optimize outreach timing for maximum conversion and retention.

process automation

Process automation

Manual processes slow teams down and increase the risk of errors. AI agents tackle recurring tasks, from data entry and approvals to document generation, so your staff can focus on strategy while operations run smoothly.

data analysis and insights

Data analysis and insights

AI agents cut through data clutter to surface the insights that matter. They identify trends, flag anomalies, and produce reports in seconds, enabling leaders to make confident, data-backed decisions across various business functions.

supply chain optimization

Supply chain optimization

Agents monitor logistics in real time, anticipate disruptions, and recommend optimal moves. With predictive analytics at the core, they improve delivery timelines, reduce overhead, and align operations with shifting demand.

fraud detection and security

Fraud detection and security

Detect unusual patterns before they escalate. AI agents analyze user behavior and trigger alerts before risks escalate. Whether in finance or cybersecurity, they add a proactive layer of defense to your digital environment.

virtual personal assistants

Virtual personal assistants

Manage schedules, prioritize tasks, fetch information, and summarize documents, AI agents give users more control over their day. From executives to employees, they act as digital assistants that support daily productivity.

healthcare assistance

Healthcare assistance

AI agents support clinical teams by monitoring patient vitals, surfacing diagnostic insights, and suggesting care options. With access to medical literature and patient records, they help deliver personalized treatment faster.

talent acquisition

Talent acquisition

AI agents screen resumes, rank candidates, and handle initial interview questions, thus reducing time-to-hire. They help recruiters focus on assessing domain expertise while improving hiring accuracy through data-driven evaluation.

Why Softweb Solutions as your AI agent development company

7+ years delivering enterprise-grade AI automation solutions

120+ AI and data specialists with deep technical expertise

Proven modular, reusable agent frameworks to accelerate development

From discovery and model selection to post-launch tuning, we manage the full lifecycle

We embed access control, audit logs, and responsible AI principles into every AI agent

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Patent data intelligence system powered by Needle framework

Industry

Legal

Technologies

Angular, Python, AWS, LangChain, Needle

Challenges

  • Resource-intensive task of handling large-scale patent data
  • Responding to multilingual queries
  • Lack of ability to upload and compare scientific documents

Business Impact

  • REST APIs with NLP managed large-scale patent data
  • Multilingual query processing enhanced the platform
  • Document upload enabled auto-summary and comparison

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Latest AI Insights

Start your AI agent journey the right way

Our AI experts assess your business workflows and design AI agents tailored to your goals. We build AI agent solutions that reduce manual effort and accelerate decisions.