The different Salesforce offerings are Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Analytics Cloud, App Cloud, etc.
Softweb Solutions is a Salesforce implementation company, providing everything from Salesforce consulting, configuration, migration, customization, integration and maintenance. Our Salesforce implementation consultants ensure seamless Salesforce CRM implementation by removing bottlenecks and minimizing risks. We have helped several businesses switch from Classic to Lightning migration, creating long-term competitive advantage through our Salesforce implementation services tailored as per their business requirements.
Softweb Solutions offers an exclusive multi-skilled FTE service for a Salesforce engagement model with flexibility and scalability, for a long-time growing alliance. This model is designed to meet your changing business requirements from time-to-time. We also offer custom development services for implementing Salesforce to help you drive business growth.
First, we will analyze your existing business needs and define business goals that Salesforce must support. Also, we extensively plan the Salesforce implementation process, keeping in mind necessary customization within a predefined time.
In this stage, we help you to choose the right Salesforce edition to enable necessary functionalities, workflows and processes. With our strategic approach, we customize your Salesforce implementation by configuring Salesforce capabilities and large-scale changes.
We carry out system integration to make your Salesforce solution effective with third-party systems, such as e-commerce platforms, ERP, document management systems, and others by ensuring better visibility of data flows across all the integrated applications.
During this stage, we evaluate and structure your legacy data to support integrating data from multiple sources for essential data analytics. We perform this data migration into the latest Salesforce solution by ensuring zero data loss and system downtime.
Our Salesforce developers provide necessary training to increase user adoption. We also help users get hand-on experience with the capabilities of the Salesforce-based solution to leverage default and custom Salesforce features for enhanced employee productivity.
The custom Salesforce solution in the development environment undergoes quality tests and is then migrated to the UAT (User Acceptance Testing) environment for the users to test and approve. Our experts then launch the Salesforce solution to the production environment and make it available for customers and employees.
We provide on-demand post-launch support services for a definite time period to fine-tune features and take measures to increase user adoption, resolve any Salesforce-related issues and provide release notes.
Automate your sales cycle and get insights on your lead with Salesforce Sales Cloud. It helps you to efficiently distribute and qualify leads as well as convert them into opportunities. With our Sales Cloud demo, you will be able to get insights on how to:
We integrated Salesforce Sales Cloud to help one of our clients get a real-time view of their entire sales team’s comprehensive forecast and observe adjustments as soon as they are made. It supported them in making forecasts for the most complex sales territories and tailor them to fit their specific needs. The solution facilitated them to increase their business productivity, improve their process quality and enhance the buying experience of their customers. It also helped them gain better visibility to potential clients and convert their potential leads into opportunities and close the deals.
Softweb Solutions developed a DealMaker application with Salesforce integration for Fujifilm that helps them in reducing sales cycle and improving customer relationships by backing up data securely. The application also enables Fujifilm to have efficient management of their inventory with instant messaging and pipeline reporting functionality.
Softweb Solutions helped the client to successfully migrate from their existing SugarCRM and Salesforce Professional systems to a unified Salesforce Ultimate Edition environment. We also provided them with a custom CPQ module with multicurrency and multilingual support, advanced search functionality, approval process for opportunity, and enhanced lead and task functionality.
Our client was facing challenges in the management of their systems for supporting sales, installation and service. They were struggling with their tedious and time-consuming process of field service. We designed a solution using Salesforce Field Service Lightning to overcome these challenges. The solution enabled their field service workers to deliver faster service with improved efficiency. It also led to a significant growth in their business by increasing the number of jobs handled by technicians
The different Salesforce offerings are Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Analytics Cloud, App Cloud, etc.
The SF consultant analyzes the existing business processes and practices. After evaluating it, they can advise a suitable strategy that can meet your organizational objectives. The consulting partners can contribute their expertise to enable your overall business growth by improving efficiency and leveraging state-of-the-art tools.
Big Bang Implementation – A Big Bang implementation offers a better ROI, because it is much faster and cost-effective than any other alternative.
Phased Implementation – In this method, the full Salesforce implementation is bifurcated into various phases by which all users gradually move to groups to the new system.
Parallel Implementation – Parallel implementations are quicker than the Phased implementations and slower than the big bang implementation, however, they also have a low level of risk.
“Sales Cloud” is a sales module that includes accounts, leads, contracts, contacts, opportunities, products, campaigns, quotes, and pricebooks. Also, it includes features such as Web-to-lead to support online lead capture, with auto-response rules.
The Marketing Cloud incorporates integrated solutions for customer journey management, mobile, email, web personalization, social media, content creation, advertising, data analysis and content management. Whereas, Sales Cloud includes leads, contacts, accounts, opportunities, contracts, pricebooks, products, quotes, and campaigns necessary for sales team.
