Softweb Solutions offers an exclusive multi-skilled FTE service for a Salesforce engagement model with flexibility and scalability, for a long time growing alliance. This model is designed to meet your changing business requirements from time-to-time. We also offer customized services for Salesforce implementation to help you drive business growth.
First, we will analyze your existing business needs and define business goals that Salesforce must support. Also, we extensively plan the Salesforce implementation process, keeping in mind necessary customization within a predefined time.
In this stage, we help you to choose the right Salesforce edition to enable necessary functionalities, workflows and processes. With our strategic approach, we customize your Salesforce implementation by configuring Salesforce capabilities and large-scale changes.
We carry out system integration to make your Salesforce solution effective with third-party systems, such as e-commerce platforms, ERP, document management systems, and others by ensuring better visibility of data flows across all the integrated applications.
During this stage, we evaluate and structure your legacy data to support integrating data from multiple sources for essential data analytics. We perform this data migration into the latest Salesforce solution by ensuring zero data loss and system downtime.
Our Salesforce experts provide necessary training to increase user adoption. We also help users get hand-on experience with the capabilities of the Salesforce-based solution to leverage default and custom Salesforce features for enhanced employee productivity.
The custom Salesforce solution in the development environment undergoes quality tests and is then migrated to the UAT (User Acceptance Testing) environment for the users to test and approve. Then our experts launch the Salesforce solution to the production environment and make it available for customer’s and employees.
We provide on-demand post-launch support services for some time to fine-tune features and take measures to increase user adoption, resolve any Salesforce-related issues and provide release notes.
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Softweb Solutions helped the client to successfully migrate from their existing SugarCRM and Salesforce Professional systems to a unified Salesforce Ultimate Edition environment. We also provided them with a custom CPQ module with multicurrency and multilingual support, advanced search functionality, enhanced lead and task functionality along with an approval process for new opportunities.
Softweb Solutions developed a DealMaker application with Salesforce integration for Fujifilm that helps them in reducing their sales cycle and improves customer relationships by backing up data securely. The application also enables Fujifilm to have efficient management of their inventory with instant messaging and pipeline reporting functionality.
Our client was facing challenges in the management of their systems for supporting sales, installation and service. They were struggling with their tedious and time-consuming process of field service. We designed a solution using Salesforce Field Service Lightning to overcome these challenges. The solution enabled their field service workers to deliver faster service with improved efficiency. It also led to a significant growth in their business by increasing the number of jobs handled by technicians