Microsoft Copilot consulting services

Challenge:

Multiple inherited PIM systems with inconsistent product attributes limit part discoverability and undermine eCommerce growth strategies.

Solution:

Following an evaluation of existing product information systems, Microsoft Copilot can be configured to standardize attributes, assist product data harmonization, and improve structured part discovery across consolidated PIM environments.

Benefits:

• Improved product discoverability across channels
• Standardized product attributes for accurate search and filtering
• Stronger alignment between product marketing and sales strategy
• Clearer visibility for BI teams supporting eCommerce growth

Challenge:

Manual reporting, fragmented financial data, and reactive risk reviews delay decisions and increase regulatory exposure.

Solution:

Following an assessment of reporting and compliance workflows, Microsoft Copilot can be embedded into financial systems to support transaction review workflows and align reporting with audit requirements.

Benefits:

• Identify risks early through structured transaction monitoring
• Reduced manual effort in regulatory and audit reporting
• More reliable forecasting based on consolidated financial data
• Faster executive decisions supported by contextual financial insights

Challenge:

Disconnected procurement, logistics, and inventory systems limit visibility and slow response to demand changes or supply disruptions.

Solution:

Following a review of procurement and logistics processes, Microsoft Copilot can be integrated with supply chain systems to consolidate operational data and structure scenario-based planning workflows.

Benefits

• Improved demand planning with AI-assisted forecasting
• Faster response to disruptions through shared operational visibility
• Reduced manual coordination across procurement and logistics teams
• More confident inventory and replenishment decisions

Challenge:

Production teams rely on manual reporting and reactive troubleshooting, which impacts throughput, quality consistency, and operational stability.

Solution:

Following an evaluation of production and quality processes, Microsoft Copilot can be deployed within plant systems to structure performance reporting and guide issue resolution for operations leadership.

Benefits

• Faster issue resolution through guided analysis
• Clearer performance reporting for plant and operations leaders
• Reduced downtime with structured root cause workflows
Better alignment between engineering, quality, and shop floor teams

Challenge:

High volumes of service requests, network performance data, and compliance documentation strain operations and customer service teams.

Solution:

Microsoft Copilot integrates with service management and network systems to structure diagnostics, automate compliance documentation, and guide frontline teams during incident resolution.

Benefits:

• Faster service resolution with AI-supported diagnostics
• Improved visibility into network performance trends
• Reduced documentation effort for regulatory reporting
• More consistent customer communication across support teams