Customer Background
Fujifilm Cellular Dynamics is a biotech company that develops and commercializes human-induced pluripotent stem cells (iPSCs) for research, therapeutic, and other applications. The company's mission is to develop novel cell-based solutions for drug discovery, disease modeling, and regenerative medicine.
Challenges
Fujifilm Cellular Dynamics experienced inefficiencies in managing its sales processes due to lack of a centralized system. The use of manual processes caused delays in lead tracking, provided minimal visibility into customer interactions, and posed difficulties in generating accurate reports.
- Disorganized lead tracking and opportunity management
- Lack of real-time access to sales and customer information
- Inefficient sales forecasting because of inconsistent reporting
- Integration issues with existing enterprise applications
- High manual effort in managing sales workflows
Solutions
Our Salesforce certified developers had an in-depth discussion to understand the client’s unique sales processes and business challenges. We collaborated closely with Fujifilm Cellular Dynamics to assess their existing workflows, identify inefficiencies, and define a roadmap for CRM transformation.
Our experts focused on aligning Salesforce Sales Cloud with the company’s sales processes while ensuring seamless integration with existing business applications. By implementing tailored configurations and automation, we streamlined sales operations and improved data accessibility.
Key solutions provided:
- Sales Cloud implementation – Deployed and configured Salesforce Sales Cloud to centralize lead and opportunity management.
- Automated sales workflows – Reduced manual effort by automating sales tracking, follow-ups, and approval processes.
- Custom dashboards & reporting – Developed real-time dashboards for sales performance insights and accurate forecasting.
- Integration with business systems – Enabled smooth data flow between Sales Cloud and existing ERP, marketing, and customer service platforms.
- User training & adoption support – Provided comprehensive training to sales teams to ensure effective system utilization.
-
Industry
Healthcare
-
Technologies / Platforms / Frameworks
Salesforce Sales Cloud, Salesforce Lightning Experience, Visualforce
-
Benefits
- Increased sales efficiency – Automation reduces manual work and improved response times.
- Enhanced data visibility – Real-time access to sales metrics enables informed decision-making.
- Improved collaboration – Integrated systems ensure seamless data exchange across departments.
- Accurate forecasting – Advanced analytics provides better sales predictions.
- Scalable CRM solution – A future-ready platform that grows with business needs.
Decades of Trust & Experience
1630+
Projects
545+
Technocrats
26+
Products and Solutions
1020+
Customers
Connect Now
Our experts would be eager to hear you.
