Customer Background

PrimSphera is a healthcare technology company specializing in patient monitoring and digital health solutions. Operating across multiple regions in the USA, the company serves:

  • Clinicians (Doctors, nurses, healthcare professionals)
  • Hospitals & healthcare facilities
  • DME admins & installers
  • Patients requiring remote monitoring

PrimSphera

Challenges

As the demand for remote patient monitoring grows, healthcare providers face challenges in ensuring seamless data tracking, real-time alerts, and secure access to patient health records. Managing medical equipment installations and maintaining compliance with industry regulations further adds to operational complexity. PrimSphera needed a solution that could address these challenges while improving efficiency for clinicians, DME staff, and patients.

Business challenges

  • Efficiently tracking and monitoring patient health records remotely.
  • Managing DME (Durable Medical Equipment) installations and related workflows.
  • Providing real-time health alerts and notifications to clinicians and DME staff.

Technical challenges

  • Implementing secure and scalable authentication (AWS IAM with MFA).
  • Ensuring data consistency across different user roles (clinicians, DME staff, patients).
  • Handling real-time patient monitoring updates efficiently.

Performance and compliance challenges

  • Supporting multiple concurrent users (clinicians, hospitals, patients).
  • Delivering fast and reliable real-time updates for patient monitoring.
  • Ensuring HIPAA compliance and FHIR standards for interoperability.

Solutions

Softweb Solutions took a consultative approach, assessing PrimSphera’s existing systems, regulatory requirements, and workflow inefficiencies. By aligning technology with business goals, we designed a scalable, secure, and real-time patient monitoring solution tailored to the needs of clinicians, DME staff, and healthcare administrators.

  • IoT-enabled real-time monitoring with /IOTCONNECT: Integrated /IOTCONNECT, Softweb’s proprietary IoT platform, to enable seamless real-time data capture from patient monitoring devices, ensuring accurate health insights.
  • Role-based access control (RBAC): Secure access for patients, clinicians, and DME staff.
  • Real-time notification system: Alerts clinicians and DME staff instantly.
  • Threshold-based monitoring: Categorization of patient health into stable, moderate, and high alert levels.
  • Clinician dashboard: Provides real-time patient insights and risk assessment.
  • DME installation & tracking system: Automates installation requests and workflow management.
  • Security enhancements: AWS IAM with MFA authentication.

  • Industry

    Healthcare

  • Technologies / Platforms / Frameworks

    /IOTCONNECT, AWS Lambda, IoT Core

  • Benefits

    • Improved patient monitoring efficiency with real-time updates.
    • Faster response times for DME installation requests.
    • Automated alerts reduced manual tracking efforts for healthcare professionals.
    • Integrated patient history & health records eliminated redundant paperwork.
    • Reduced patient readmissions due to proactive monitoring.
    • Lower operational costs for DME installations and tracking.
    • High user adoption among clinicians, hospitals, and DME staff.

Decades of Trust & Experience

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1630+

Projects

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Technocrats

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Products and Solutions

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