Our Clients

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Scale smarter with custom LLM solutions

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A Large Language Model (LLM) is an artificial intelligence model designed to process, understand, interpret, analyze, and generate human language. LLMs are trained on huge amount of text data to accomplish a range of tasks, including answering questions, summarizing, translating, or generating content.

Our LLM solutions enable companies to automate content, streamline processes, and unlock new efficiencies across teams and processes. From domain-specific model building to fine-tuning high-end LLMs such as GPT-4, LlaMA 3.1, and PaLM 2, we provide scaled AI systems customized for your requirements. We have developed and deployed 50+ LLM models in industries such as finance, healthcare, manufacturing, and retail. Our clients use them for content generation, legal research, intelligent search, customer support, and more.

To explore what an LLM can do for your business, talk to our AI consultant.

  • Custom development of LLMs tailored to your data, goals, and industry needs
  • Fine-tuning and optimization of existing models for better accuracy and performance
  • Seamless integration of LLMs into existing systems and workflows
  • Scalable solutions designed to evolve with your business over time

Our capabilities in LLM consulting

LLM consulting services

LLM consulting services

We create concise strategies to build LLM solutions that meet your industry demands and business objectives. We start by obtaining a thorough understanding of your existing business process, functional gaps, and individual use cases. The clarity on these details allows us to craft the ideal development roadmap.

Custom LLM development services

Custom LLM development services

We create and optimize LLMs to suit your business requirements, from model selection and architecture design to data curation, training, and deployment. Whether you’re creating a light-weight assistant or a specialized solution, our LLM services are designed to address problems and grow with your goals. Our experts create intelligent LLM solutions with functionalities such as sentiment analysis, natural language processing, speech recognition, etc.

LLM integration

LLM integration services

Our experts simplify LLM integration with your current system for easy upscaling and smooth processes. We use cutting-edge methodology, recognize the risks, and provide end-to-end integration with your current systems for zero workflow interruption and downtime.

Fine-tuning LLMs

Fine-tuning LLMs

Our experts optimize the widely used LLMs like BERT and GPT in association with your organization. We fine-tune LLMs to help you achieve unmatched performance. The development approaches are designed to fit your business-specific needs and industry applications for the best possible performance and guaranteed industry compliance.

LLM model training

LLM model training

We train large language models on curated, real-time, and industry-specific data to make them familiar with your business context and adapt to evolving requirements. Our systematic training process fine-tunes model behavior, improves accuracy, and boosts contextual awareness, making your LLM smarter, faster, and more aligned with your goals.

LLM deployment and iteration

LLM deployment and iteration

We deploy LLMs into your current infrastructure seamlessly, with no disruption, while ensuring integration is smooth and efficient. Our iterative process prioritizes ongoing model testing, performance tracking, and upgrade, so your LLM solutions remain accurate, secure, and responsive to changing business requirements. On cloud or on-prem, we customize deployment for scale, velocity, and long-term impact.

LLM app development

LLM app development

We create LLM-driven apps that comprehend language, process data, and provide smart user experiences. From virtual assistants and chatbots to document analysis software, content generators, and knowledge management systems, our apps are engineered to automate processes, personalize experiences, and improve decision-making. With an in-depth understanding of your industry and users, we make each solution scalable, secure, and future-ready.

Model monitoring

Model monitoring and maintenance

Our AI experts provide end-to-end model maintenance and support services. They administer performance, refine models according to changing data, and implement necessary updates to ensure your LLM-based applications keep functioning smoothly. We resolve problems related to breakdowns and model updates, providing high-quality outcomes for business expansion.

Prompt engineering

Prompt engineering

Our LLM team is skilled at prompt engineering that entails prompt design, optimization, and evaluation to produce desired answers and enhance the quality of LLM responses. We design optimized prompts to ensure maximum accuracy, efficiency, and context awareness in LLM based solutions.

How LLM works

LLM

Turn language into action with AI-driven insights, automation, and intelligent solutions.

Let’s Connect

Our large language model fine-tuning process

Foundation model selection

Foundation model selection

Our comprehensive model selection process involves a thorough evaluation of model size, performance, task compatibility, and resources. This approach ensures the selection of the most suitable foundation model.

  • Assess model size and performance
  • Evaluate language task compatibility
  • Analyze training data and model updates
  • Consider available resources for the model
  • Select the most suitable foundation model

Adaptation to downstream tasks

Our LLMs are designed for adaptability. We employ APIs, prompt engineering, and fine-tuning to align proprietary or open-source LLMs with specific goals, ensuring their flexibility to meet your evolving needs.

  • Tailor inputs and outputs through prompt engineering
  • Task-specific adjustments to enhance model performance
  • Add contextual information to prevent AI hallucinations
  • Explore instruction tuning, prompt tuning and distillation techniques
  • Extract API embeddings for application development

Adaptation to downstream tasks
Evaluation

Evaluation

We validate LLM performance using industry-standard benchmarks like GLUE, SuperGLUE, SQuAD, and StrategyQA, along with A/B testing for model comparison. This approach ensures that the model’s performance meets or exceeds industry standards.

  • Assess models using dedicated validation data and metrics
  • Conduct A/B testing to compare and measure model effectiveness
  • We use HoneyHive or HumanLoop to assess LLM quality

Deployment and monitoring

Deploying and monitoring LLM-powered applications requires attention to LLM performance to mitigate risks. The ever-evolving nature of LLMs necessitates staying vigilant with the following considerations:

  • Track model updates to address inappropriate content generation
  • Monitor API changes to adapt to evolving responses
  • Implement safeguards to ensure regulatory compliance
  • Use monitoring tools like Whylabs or HumanLoop
  • Optimize deployment settings for efficiency and UX

Deployment and monitoring

Tech stack for LLM development services

  • AI Models

  • ChatGPT 40
  • Llama 3
  • Palm 2
  • Claude sonnet
  • Gemini
  • AI Frameworks

  • tensorflow
  • pytorch
  • Keras_logo-01
  • Cloud Platforms

  • AWS
  • AZURE
  • Google cloud
  • Programming Languages

  • python
  • javascript
  • R_(programming_language)-Logo.wine 1-1
  • Integration and Deployment Tools

  • Docker
  • kubernetes
  • Ansible
  • Databases

  • Postgre Sql
  • MySQL
  • Algorithms

  • Supervised/Unsupervised Learning
  • Clustering
  • Ensemble Learning
  • Online Learning
  • Metric Learning
  • Fewshot Learning
  • Neural Networks

  • CNN
  • RNN
  • Long Short-term Memory (LSTM)
  • Representation Learning
  • Manifold Learning
  • Variational Autoencoders
  • Bayesian Network
  • Autoregressive Networks

Our LLM solutions for various industries

Transport and logistics

Our LLM solutions make transport and logistics smarter, faster, and more efficient. By improving route planning, fleet tracking, and predictive maintenance, we reduce delays and operational costs.

  • Optimize delivery routes and schedules in real-time
  • Forecast demand to avoid stock-outs and overstocking
  • Automate shipping documents and customs forms
  • Enable predictive maintenance to reduce vehicle downtime

Manufacturing

Our LLM solutions enable manufacturers to automate operations, minimize downtime, and make more informed decisions in the supply chain. From factory floors to maintenance, we introduce efficiency through smart automation.

  • Automate production reporting and shift summaries
  • Predict equipment failures with AI-driven insights
  • Generate safety manuals and process documentation quickly

Fintech and banking

We help financial institutions use LLMs to improve decision-making, customer service, and compliance. Our models support smarter transactions and safer operations.

  • Detect fraud by spotting unusual patterns in real time
  • Automate query resolution with AI-powered virtual assistants
  • Analyze financial data for faster risk and credit assessments

Healthcare and fitness

We help healthcare organizations streamline operations and improve patient care using large language models. From clinical documentation to virtual health assistants, our solutions simplify complex tasks and make healthcare more efficient.

  • Automate clinical documentation to reduce admin burden on doctors and nurses
  • Use AI chatbots for symptom checking and patient engagement
  • Support medical research with faster literature review and insights
  • Extract and process medical records for better patient data management

Travel and hospitality

Our LLM-based assistants enable companies to provide smooth travel experiences. From reservations to customer support, we personalize and simplify travel.

  • Automate itinerary planning based on preferences and budget
  • Assist customer 24/7 with multilingual AI chatbots
  • Analyze reviews and feedback to improve services
  • Translate content in real time for global travelers

Retail and e-commerce

Our LLM solutions help retail businesses deliver better customer experiences and smarter backend operations. We power AI that understands what customers want and need.

  • Offer personalized product recommendations in real-time
  • Automate customer queries with conversational AI
  • Predict demand to keep inventory levels just right
  • Monitor feedback for insights into customer preferences

Automotive

Our LLM-based assistants enable companies to provide smooth travel experiences. From reservations to customer support, we personalize and simplify travel.

  • Automate itinerary planning based on preferences and budget
  • Assist customer 24/7 with multilingual AI chatbots
  • Analyze reviews and feedback to improve services
  • Translate content in real time for global travelers

Legal

Our LLM solutions transform legal operations by simplifying research, drafting, and compliance. Law firms and legal teams can save time while reducing errors.

  • Analyze and summarize legal contracts in seconds
  • Speed up legal research with intelligent case law search
  • Draft documents such as contracts or legal notices automatically

Success stories

Improving freight management with large language models

Industry

Logistics and supply chain management

Technologies

Artificial intelligence (AI), large language models (LLMs), MySQL

Challenges

  • Manual booking process
  • Inefficient communication
  • Contextual understanding

Business Impact

  • Automated booking system
  • Real-time communication
  • Document processing and compliance

LLM Portfolio Diagram

How our generative AI solution personalized the banking experience

Industry

Banking , Finance

Technologies

PyTorch, TensorFlow, Python

Challenges

  • Simplifying complexity of products and services
  • Need for personalization in customer interaction
  • Creating a knowledge base for employees and customers

Business Impact

  • Simplify the complexity of the client’s products and services
  • Automated customer service processes
  • Creating a comprehensive knowledge base for both employees and customers

Enhancing Customer Experience Diagram
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Patent data intelligence system powered by Needle framework

Industry

Legal

Technologies

Angular, Python, AWS, LangChain, Needle

Challenges

  • Resource-intensive task of handling large-scale patent data
  • Responding to multilingual queries
  • Lack of ability to upload and compare scientific documents

Business Impact

  • REST APIs with NLP managed large-scale patent data
  • Multilingual query processing enhanced the platform
  • Document upload enabled auto-summary and comparison

advanced data intelligence system

Client testimonials

Words that motivate us to go above and beyond! A glimpse of our customers who make us shine among the rest.

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Softweb Solutions provided the AI-driven platform we needed — one that not only streamlined our claim processing but also significantly enhanced our operational efficiency. I highly recommend Softweb Solutions to any organization seeking to modernize and streamline their processes with intelligent automation. They have truly helped us elevate our claims management to the next level.

Stan Kanterman

President

Welspun Global
Softweb Solutions delivered a great tool for our sales and technical team. They consistently impressed us with their ability to create very dynamic and effective flash animations. We are very proud of the product they have delivered and look forward to working with them in the future.

Chris Sandland

Large Language Model Use Cases

Would you like to explore your industry, business specific case?

Enquire Us

These models make legal work faster and more accurate with AI-powered support. Our solutions help legal teams handle documents with greater ease and fewer errors.

  • Automate contract review and risk assessment
  • Generate legal templates tailored to your needs
  • Summarize complex contracts for quick understanding
  • Ensure compliance with regulatory document generation

LLMs save time and increase creativity by assisting teams in writing, editing, and summarizing content in a broad variety of use cases. From creating reports to writing knowledge base articles, product documentation, training content, and marketing copy, LLMs make it faster, easier, and more uniform.

  • Ensure consistent tone and messaging in outputs
  • Produce SEO-optimized articles and social posts
  • Create engaging content across multiple channels
  • Generate summaries for lengthy documents efficiently

Stay ahead of the curve with real-time insights from customer feedback and market trends. LLMs help you make smarter decisions backed by data.

  • Analyze trends and market shifts in real time
  • Drive strategic decisions with sentiment insights
  • Extract customer insights from social media data
  • Identify competitor strategies and emerging trends

Turn scattered data into a smart knowledge hub. Our solutions help your teams find answers quickly and reduce time spent searching for information.

  • Create a centralized resource for company knowledge
  • Enable rapid information retrieval across departments
  • Provide contextual answers to internal queries
  • Reduce repetitive information searches for teams

Improve your customer service with AI that handles routine questions and support tasks. LLM solutions handle general queries and give your team more time to focus on complex issues.

  • Deliver instant responses to common queries
  • Enhance customer experience with personalized assistance
  • Automate ticket categorization and escalation workflows
  • Provide 24/7 support, reducing response times

Break language barriers and connect with global audiences effortlessly. Our AI solutions make multilingual communication fast, accurate, and cost-effective.

  • Translate content in real time across multiple languages
  • Localize product information for diverse markets
  • Enhance communication with global customers and teams
  • Maintain consistency in tone and meaning across regions

Deliver smarter suggestions that truly match customer interests. Our AI-powered recommendations help increase engagement, satisfaction, and sales.

  • Recommend products or services based on user behavior
  • Drive repeat purchases with relevant content suggestions
  • Improve customer retention through tailored experiences
  • Boost average order value with intelligent upselling

Understand how people feel about your brand in real time. With AI-driven sentiment analysis, you can stay ahead of public opinion and protect your reputation.

  • Monitor customer sentiment across social and review platforms
  • Identify areas for improvement from negative feedback
  • Track brand perception during campaigns or product launches
  • Respond proactively to potential issues before they escalate

Benefits of LLM services

Enhanced accuracy and pertinence

Industry-specific LLMs are trained on specialized data of that industry, which helps them understand context better. This gives way to more accurate and contextually aware outputs, especially in industries that have special terminology or advanced concepts.

Increased operational efficiency

By automating routine tasks and providing more accurate insights, LLMs can enhance operational efficiency. This allows experts to focus more on intricate decision-making processes, which eventually saves time and resources.

Cost savings and scalability

LLM solutions reduce operation costs by automating duplicative tasks like customer support, content creation, and data analysis. They can be scaled across departments and applications, once the models are trained. These models allow businesses to scale AI without huge infrastructure or duplicated development.

Competitive edge

Industry-specific LLMs enable organizations to provide more advanced, customized services that precisely meet their business needs. This is also a way of differentiating from other organizations utilizing general-purpose AI systems. It also leads to better customer experience and enhanced market share.

Why choose Softweb Solutions for LLM consulting

10+ years of experience in delivering AI solutions for manufacturing, healthcare, and finance industries

60+ AI professionals, including prompt engineers, fine-tuning experts, and multilingual model architects

Seamless integration with Azure OpenAI, AWS Bedrock, and Google Gemini for scalable, secure enterprise-grade deployments

Successful real-world implementations in chatbot orchestration, document automation, semantic search, and personalized recommendations

Latest LLM insights

Revolutionize your business with Softweb’s LLM consulting

With LLM solutions, there is no telling where your ideas will take you. Let’s spark the wave of transformation.

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