Ensure-your-Sitecore-always-runs-smoothly

Ensure your Sitecore always runs smoothly

We aim to ensure smooth operation, ongoing optimization, and continuous improvement of Sitecore-powered websites and digital experiences. Here are some key offerings typically included in Sitecore managed services:

  • Expert consultation and strategic guidance
  • Comprehensive Sitecore assessment service
  • Sitecore platform maintenance and monitoring
  • Performance optimization and incident management

Partner with the right Sitecore managed services team

52+ Sitecore projects completed

52+ Sitecore projects completed

completed Azure support and maintenance 15+ Sitecore certified developers

15+ Sitecore certified developers

98% Client retention rate

98% Client retention rate

8+ Years of Sitecore consulting partner

8+ Years of Sitecore consulting partner

Our end-to-end Sitecore support and maintenance services include:

Infrastructure support

  • Infrastructure assessment
  • Installation & configuration
  • Patch, networking & storage
  • Monitoring & maintenance
  • Scalability planning
  • Performance optimization
  • Troubleshooting & resolution

Emergency support

  • Rapid resolution on critical issues
  • Uptime & performance monitoring
  • CDN & cloud firewall support
  • Automated deployment caching
  • Dedicated Sitecore experts
  • Detailed impact assessment
  • Redundancy & disaster recovery

Platform support

  • Fixing platform bugs
  • Proactive security & updates
  • Periodic health checks
  • Regular security audits
  • Site backup & recovery
  • SSL monitoring & renewal
  • Upgrade planning

Why choose Sitecore Managed Services?

Handle-high-traffic-and-demand-across-instances

Handle high traffic and demand across instances

Ensure optimal Sitecore performance with Sitecore’s capability of scaling horizontally, vertically, or through hybrid methods. Our Sitecore experts will create customizable scripts for you that can scale instances predictably and automate the repeatable deployment of different environments. Enjoy peace of mind with automated environment provisioning and instances scaling. It ensures seamless operations during peak demands.

Engage customers with personalized marketing

Instantly support personalized marketing by quickly deploying sites and campaigns in minutes, not weeks. Our Sitecore specialists assure a scalable and reliable infrastructure while supporting your context-aware personalization to deliver omnichannel personalization and faster ROI. With Sitecore managed services, your business can quickly deploy new marketing campaigns and seamlessly integrate them with your existing IT infrastructure.

Engage-customers-with-personalized-marketing
Get-elastic-support-through-peaks-and-growth

Get elastic support through peaks and growth

Sitecore managed services help your business adapt to new business dynamics and opportunities. Our Sitecore consultants ensure your business harnesses Sitecore’s automation and orchestration capabilities that automate the deployment, scaling, and management of Sitecore environments. Optimize budget quotas to reduce capital infrastructure costs. Also, support your business through peaks and growth elastically.

Services that perfectly align with your strategic business goals

Create a tailored package

Success Stories

Altra
Delivering a complete Sitecore deployment solution for a manufacturing company

Industry

Retail and E-commerce

Technologies

iOS, Android, Sitecore, ASP.NET, SQL Server

Challenges

Limited digital presence and fragmented content management

Business impact

  • Enabled offline access for anytime usability
  • Unified content system to streamline operations
  • Delivered hands-on product information for users
  • Simplified secure management of multilingual websites

Expanding digital Slide 1

Success Stories

Otto Logo
Sitecore ECM solution and catalog app for an electrical products manufacturer

Industry

Manufacturing

Technologies

Sitecore

Challenges

Managing multiple websites and content control

Business impact

  • Enhanced visitor dwell time on the site
  • Reduced bounce rate for better retention
  • Increased site traffic and user engagement

Expanding digital Slide 2

What Our Clients Say

Otto Logo
“Our relationship with Softweb is over five years old and we work together as though we are one strong team. It’s their unique brand of technical expertise and personal communication skills that makes Softweb so valuable to us. When I work with a partner, I’m looking for honesty, integrity, trust and skill. Softweb embodies all of those attributes. From our responsive website with over 12,000 sku’s to our mobile applications, they do it all with proficiency and expertise. When we made the decision to go with Softweb as our mobile app and website developer, we could not have imagined how successful this relationship would turn out to be.”

Jim Starkey

Marketing Group Manager (Otto Engineering)

Altra Logo
“We are really happy with the Enterprise grade solution that Softweb has delivered for the our group of companies. It has now become extremely easy to manage multiple sites and the content with the Sitecore platform. Softweb Solutions’ engagement showed real momentum right from the beginning and it has performed brilliantly to build a full-blown digital marketing solution using Sitecore. We are highly impressed at how Softweb met every deadline with tight project management. The Softweb team excels in providing great customer service and work integrity. We highly recommended their solution centric approach to achieve our objectives.”

– David Brooksbank

Director of Marketing (Altra Industrial Motion)

Safeguard Sitecore infrastructure, resolve critical issues, get uninterrupted uptime.

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Latest Sitecore Insights

Optimize your online presence with our Sitecore managed services

We provide full assistance to actively host, monitor, manage and maintain your Sitecore environment.

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