Sitecore managed services – The choice of today’s enterprise CMOs

Author : Sulakshana Iyer   Posted :

A lot of organizations have Sitecore solutions deployed for business operations, yet business owners worry about downtime and technical problems associated with the software as it costs them more than an arm and a leg. For such business challenges, partnering with a Sitecore managed service provider would be the best bet.
A managed service company helps in keeping IT infrastructure operating at optimum levels of performance by proactively dealing with network issues and avoiding expensive disruptions to customers, stakeholders, as well as employees.

What is Sitecore managed services?

Sitecore cloud managed services is an end-to-end support and maintenance offering that keeps enterprise digital solutions performing at the highest levels by enabling the team to focus on other core activities. The following services are typically covered under this offering.

  • Sitecore implementation support and version updates
  • Issue identification, remediation and reporting
  • Bug fixes and tweaks
  • Enhancements
  • Database support – performance tuning, backup, installation, upgrades, and troubleshooting
  • Disaster recovery management
  • Training

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Why Sitecore managed services are inevitable for enterprises

Managed services provide better performance, reliable security and efficient monitoring of your network. Check out a few more benefits of using Sitecore managed services.

Better security and compliance

A cloud-based infrastructure is configured with codes. And, for in-house engineers to develop an infrastructure by coding scripts from scratch would be too time-consuming. With Sitecore cloud MSPs, you can have libraries of all such scripts readily available with security and compliance solutions which need some changes as per the client’s unique requirement. This means that managed cloud solutions can be deployed easily, quickly and by saving huge amounts of time and cost spent.

Proactive maintenance approach

A lot of organizations take a reactive approach for monitoring and management of IT networks, servers and applications, ignore danger signs and wait for serious problems to occur. By choosing the cloud managed services of Sitecore, proactive analysis and monitoring can be performed which will identify network bottlenecks, application or server issues and other problems which can be dealt with before an outage occurs.

Seamless business continuity

The delivery of services will be uninterrupted if you hire a Sitecore cloud managed service provider. With an additional team of experts, any issue pertaining to networks, data centers and applications can be resolved. This will significantly help in maintaining business continuity, maximum uptime, and profitability. The team would carry out cloud computing, remote monitoring and management (RMM), and backup and disaster recovery (BDR) to keep your business up and running without glitches.

Cost savings and strategic growth

The managed services help in greater cost savings since it includes a lot of variable costs such as recruiting costs, software costs, network infrastructure costs, hardware costs and maintenance costs, just to name a few. All these costs when combined are far too high than hiring a Sitecore managed service company. With the managed services business model, you can spend a certain budget and peacefully focus on strategic project initiatives that will ramp up your business growth.
The final say
In order to run a business with greater efficiency, your network must stay up and operational all the time. Choosing Sitecore managed services can offer improved network support and management by allowing in-house staff to spend their working hours on their core jobs and collaborate with the MSP, bridging the gaps and providing specialized services as and when they are needed the most. If you want to know how Sitecore managed services can help your business operations, talk to our experts.

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