Adopting Salesforce can be quite a challenging decision if marketers fail to understand the Salesforce platform and its capabilities. Many organizations want to get the best ROI and it totally depends on how well they leverage the Salesforce platform. Also, for some marketers, it can be confusing to figure out whether they need a Salesforce admin or a Salesforce consultant to get started with their Salesforce journey.
Does this situation resonate with you? Are you among those marketers who are struggling to determine which option suits you better? If yes, then this blog is for you.
What are the advantages if you hire Salesforce consultant over an internal admin?
1. Brings a wealth of technology expertise
Undoubtedly, Salesforce consultants have more experience and a greater understanding of the Salesforce platform. A Salesforce consultant helps to navigate common hurdles that are often experienced by companies using the software for the first time as well as regularly. Their experience helps to smoothly transit to the system, quickly and economically. Moreover, they also have better soft skills which helps them to better train your internal employees using best practices.
2. More informative about Salesforce updates
Salesforce consultants keep up-to-date with the latest releases, patches and best practices of the evolving Salesforce platform. They continuously work with many clients and are widely aware of new developments as they are announced, keeping them informed on how to leverage those changes to best meet the enterprise’s needs. In short, it makes sense to hire a Salesforce consultant as they continuously work on the platform and can leverage Salesforce capabilities optimally.
3. Makes Salesforce implementation and customization seamless
A Salesforce consultant will have standard implementation plan blueprints which they can customize as per your unique requirements. Moreover, they have experience in carrying out Salesforce set up and configuration following tested processes which accelerate the Salesforce implementation process. Moreover, they can also help with the best customization that maybe necessary to meet your business needs.
4. Charges for affordable consulting rates
Cost, maintenance and HR are important and determining factors which can incur expenses in numerous forms. A Salesforce consultant need not work full-time for your business. Whether you are a small business, a startup, or even a large enterprise, you can hire Salesforce consultant(s) for specific project requirements, who are billed by the hour. By doing so, you can leverage the Salesforce consultant’s expertise to what you require. Besides, this option eliminates the cost of retaining an internal staff who needs to be paid full-time wage.
Salesforce-ERP integration - Evaluate your sales opportunities accurately
Vendors that respond faster gain more business opportunities. This is why companies must empower their sales reps with instant customer and prospect information access by integrating their ERP system with the Salesforce platform.
5. Let Salesforce consultants train your internal team
Your internal admins would require training, to either learn or keep up with the Salesforce platform. A certified Salesforce consultant can also train your internal team with their experience and expertise in this technology. Besides, your internal admins will get equipped with best practices in utilizing Salesforce capabilities. Furthermore, a good consultant can also help you out with future training, support and issue resolution.
Salesforce is a humungous platform that offers a variety of modules, therefore there’s no one-size-fits-all solution. There are numerous benefits of working with a Salesforce consultant from their expertise to training abilities.
Adopting Salesforce will depend considerably on your budget, needs and structure of your organization. Whether you need assistance with fresh Salesforce implementation or want to upgrade your existing Salesforce version, we can help. Get in touch with us, our Salesforce consulting services are designed to help you reap the true potential of the Salesforce platform.