Top 5 reasons to hire a Salesforce consultant over an internal admin

Salesforce development can be quite a challenging decision if marketers fail to understand the Salesforce platform and its capabilities. Many organizations want to get the best ROI and it depends on how well they leverage the Salesforce platform. Also, for some marketers, it can be confusing to figure out whether they need a Salesforce admin or Salesforce consulting services to get started with their Salesforce journey.

Does this situation resonate with you? Are you among those marketers who are struggling to determine which option suits you better? If yes, then this blog is for you.

What are the advantages if you hire Salesforce consultant over an internal admin?

1. Brings a wealth of technology expertise

Undoubtedly, Salesforce consultants have more experience and a greater understanding of the Salesforce platform. A Salesforce consultant helps to navigate common hurdles that are often experienced by companies using the software for the first time as well as regularly. Their experience helps to smoothly transit to the system, quickly and economically. Moreover, they also have better soft skills which helps them to better train your internal employees using best practices.

2. More informative about Salesforce updates

Salesforce consultants keep up-to-date with the latest releases, patches and best practices of the evolving Salesforce platform. They continuously work with many clients and are widely aware of new developments as they are announced, keeping them informed on how to leverage those changes to best meet the enterprise’s needs. In short, it makes sense to hire a Salesforce consultant as they continuously work on the platform and can leverage Salesforce capabilities optimally.

3. Makes Salesforce implementation and customization seamless

A Salesforce consultant will have standard implementation plan blueprints which they can customize as per your unique requirements. Moreover, they have experience in carrying out high quality Salesforce set up and configuration following tested processes which accelerate the Salesforce implementation process. Moreover, they can also help with the best customization that maybe necessary to meet your business needs.

4. Charges for affordable consulting rates

Cost, maintenance and HR are important and determining factors which can incur expenses in numerous forms. A Salesforce consultant need not work full-time for your business. Whether you are a small business, a startup, or even a large enterprise, you can hire Salesforce consultant(s) for specific project requirements, who are billed by the hour. By doing so, you can leverage the Salesforce consultant’s expertise to what you require. Besides, this option eliminates the cost of retaining an internal staff who needs to be paid full-time wage.

5. Let Salesforce consultants train your internal team

Your internal admins would require training, to either learn or keep up with the Salesforce platform. A certified Salesforce consultant can also train your internal team with their experience and expertise in this technology. Besides, your internal admins will get equipped with best practices in utilizing Salesforce capabilities. Furthermore, a good consultant can also help you out with future Salesforce projects, training, support and issue resolution.

When Should you hire a Salesforce Consultant?

We just discussed all the benefits of hiring a Salesforce consultant. But when is the right time to hire a Salesforce consultant? Here’s what we have to say. 

An ideal answer to this question is as soon as possible. Once implemented, Salesforce serves as the hub of all of your company’s operations. As a result, you want to address everything linked in the best way possible, therefore, hiring a consultant truly makes sense. Salesforce should be incorporated in the right way in your company to automate your business processes. 

We have outlined a few scenarios that might spur you in making a quick action when: 

• You are utterly unfamiliar with the term CRM 
• You are currently using another CRM platform and want to migrate to Salesforce platform
• You are unable to utilize all of Salesforce’s services and products.
• Your existing system application is disrupting your daily operations and maintenance procedure
• You are seeing a reduction in sales, dissatisfied clients, and underwhelming performance of your projects
• Your reports are giving you trouble, and making decisions becomes tough
• Your Salesforce suite’s ROI is not achieved or realized as expected

Any other reason that our Salesforce consultant can inform you, something that you may not be aware of. 

Final thoughts

Salesforce is a humungous platform that offers a variety of modules, therefore there’s no one-size-fits-all solution. There are numerous benefits of working with a Salesforce administrator from their expertise to training abilities.

Adopting Salesforce will depend considerably on your budget, needs and structure of your organization. Whether you need Salesforce implementation services or want to upgrade your existing Salesforce version, we can help. Get in touch with us, our wide range of Salesforce consulting services are designed to help you reap the true potential of the Salesforce platform.