Build insurance bots to increase your customer touchpoints

An insurance bot can keep track of claim status and any changes made by customers. Before reflecting the changes done by customers, let them verify the changes made, so as to eliminate errors. The insurance bot can also look out for inaccuracies and inform the customer if any inaccuracy is found in his claims form. Such a feature can save a lot of time and make the claims process faster for the customers.

Customers often struggle to calculate their premium. An insurance bot can calculate the premium and eligibility of customers based on their age and medical condition. Not only that, an insurance bot can also provide customers with a faster and hassle-free way to pay their premium.