Mar 11, 2025
Amazon Echo has ended up as a surprise hit in the consumer market and its presence is not just limited to home, but many enterprises have started using this smart device for their businesses, for example, we have started using Alexa for our smart office. This personal voice assistant doesn’t need any formal introduction as everyone knows it can play music, add things to your shopping list, order pizza, book a cab, set an alarm and do many more things you never thought about. Along with these activities, it will not take a long time when Alexa will become commonplace for interacting with everything from retail outlets to school or banks. Very soon doctors, nurses, patients and even pharmacists will start using Alexa in their personal and professional lives.
Alexa is a hands-free device that means people can activate it even if their hands are dirty, injured or just busy at work. People can talk to it in a noisy environment too, for example, a hospital admission area. It has the complete ability to take care of a person, as patients can talk with it whether they are in the hospital or at home.
You must be thinking how all of these things are possible with such a small device. Here is the answer – this is a 9.25-inch (23.5 cm) tall cylinder speaker with a seven-piece microphone array runs on a small code on the device that makes it listen to its wake up call “Alexa”. Once the device hears the ‘wake word’, the Echo transfers everything it hears from the person to Amazon’s cloud. There, it transforms the speech into text that the system tries to translate using natural language processing. After that an AI discipline analyzes the sentence structure and syntax. Alexa tries its best to understand the commands and then search the right database to get the relevant info. For example, if a person asks, “How tall is the Statue of Liberty?” Alexa will send the question to a knowledge database such as Wikipedia. Same as you ask her to read a book, it will go to Amazon’s own store of valuable data on books. This is how Alexa works. So, the use cases we have seen above are possible to build using Alexa’s AI abilities.
In the near future, Alexa will be even smarter due to its learning capabilities through Alexa Skills Kit (a built-in capability, referred to as skills. For example, Alexa’s abilities include playing music from various music providers, answering questions and providing weather forecasts) and AWS Lambda (an Amazon Web Services offering that is a service that lets developer run code in the cloud without managing servers).
With Alexa, people will be able to create a custom interaction model for the skill. It completely depends on how people want to create their service. With these AI capabilities, we can expect that Alexa will translate medical instructions for non-English-speaking patients in the near future, for example, English to French and vice versa. Even at the time of discharge, Alexa will ask, “It’s about time to go home. Should I get you a car? And you will just say, “Yes!”
Amazon Echo app development is new for some but this trend can enhance the healthcare experience for all the users of healthcare industry. You can also be smart with Alexa and provide a good experience to your patients. For more details please contact Softweb Solutions at info@softwebsolutions.com or call our experts on 866-345-7638.
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