Softweb Solutions joins hands with Illinois State University to make Milner Library a smart library

Author : Nikhil Acharya   Posted :

Chicago, Illinois July 13, 2017 – To transform Milner Library into a smart library and provide better experiences to its patrons, Illinois State University has joined hands with Softweb Solutions.

As a result of brainstorming sessions with Illinois State University’s Milner Library, the Chicago -based IoT Company has implemented their indigenous contextual marketing platform for the university. This allows the university to send contextual notifications to the users regarding library information, updates, and university announcements.

Softweb Solutions has implemented their beacon-based contextual marketing platform –iConnect, which offers following features to Milner Library;

  • Notification: Milner Library can notify the users regarding any update or any event to their patrons.
  • Campaign: With this feature, Milner Library will be able to run different campaigns to promote any event, information or particular resource in the library.
  • Group: Based on patron preferences, Milner Library can craft messages to specific groups of patrons.
  • Indoor navigation: Locating services and desired books will be made easier with the application’s indoor navigation feature, which helps users navigate through Milner Library.
  • Insights: Milner Library can measure campaign effectiveness with the help of heat maps, dwell time and beacon impressions.

About Illinois State University

Founded in 1857, Illinois State University is the first public university of Illinois. The university devotes its resources and energy to develop a supportive, creative and innovative campus community for students, faculty, staff, alumni, retirees, contributors and visitors. Accredited by the Higher Learning Commission, Illinois State University is consistently ranked among the best public universities in the nation for quality and value.

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About Softweb Solutions

Softweb Solutions Inc. is a tech consulting and development company with offices in Chicago and Dallas. We work with organizations across the world to implement the best-of-breed solutions and processes to help them meet their business challenges. Over a decade of experience with the world’s leading companies has given us the expertise to offer Internet of Things solutions, data services, build artificial intelligence based applications and digital experiences.

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