Customer Background
Our client, a key player in the supply chain industry. With a vast network of retail partners, they focus on optimizing supply chain management, enhancing inventory accuracy, and streamlining pricing strategies. Their commitment to innovation and efficiency positions them as a leader in the dynamic retail landscape, continuously seeking advanced solutions to meet the evolving demands of their customers.
Challenges
Legacy system limitations
- The complex or multi-faceted quote scenarios in their legacy system was inadequate for handling large volume quotes for LTAs.
- Teams were forced to resort to manual processes, leading to errors and inaccurate cost and resale calculations.
- Manual processes resulted in significant cycle time and quality impacts.
- The lack of centralized quoting and authorization processes hindered the establishment of metrics, KPIs, and audit trails.
- Legacy systems did not offer an in-depth view of their logistics operations.
- They had to rely on manual efforts, often leading in delayed shipments.
Solutions
Automation and AI integration
- Deployed an AI-driven system to automate the creation, processing, and updating of LTA/customer price file style quotes, drastically minimizing manual interventions and boosting user productivity.
- Our AI automation solution improved the speed and accuracy of both quoting and re-quoting processes.
- Established robust quote governance, metrics, and KPIs.
- Enabled the company to regularly obtain, analyze, and provide price files for all active and quotable customer materials.
Increased processing capability to handle up to 2,000 LTAs and 60,000 line items within a single price file.
Implementation of background services- The Softweb team has implemented background services to meet the outlined requirement.
- Azure Functions: Serverless computing to run background services efficiently.
- Azure SQL and Cosmos Database: For robust data storage and management.
- All services are deployed using AKS for scalable and manageable application deployment.
-
Industry
Supply Chain
-
Technologies / Platforms / Frameworks
Azure Functions, Azure Kubernetes Service, Azure Cloud, .NET 6.0, Entity Framework 6.0, ODATA, CosmosSDK
-
Benefits
Operational efficiency
- Accelerate the quoting and re-quoting processes with greater accuracy.
Strengthen quote governance through the implementation of key metrics and KPIs.
Financial gains- Improve margins through effective enforcement of sales cost policies.
- The company can recognize and address expired or missing supplier rebates and discounts efficiently.
- Significantly reduce manual touchpoints, leading to improved overall user productivity.
Decades of Trust & Experience
1630+
Projects
545+
Technocrats
26+
Products and Solutions
1020+
Customers
Connect Now
Our experts would be eager to hear you.
