Our Clients

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Connect every system, unify every data source, and streamline every workflow

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Your CRM holds valuable customer data, but when it operates in isolation from ERP, marketing, and support systems, your teams work with incomplete information. Disconnected systems result in manual entry, inconsistent records, and delayed decisions. Salesforce integration services help you connect these platforms so that you can maintain a single source of truth and respond with complete context.

Softweb Solutions delivers Salesforce integration with 25+ certified specialists who understand both the platform and complex business environments. We design custom integrations using API connections, MuleSoft, and native Salesforce tools. Our data integration services ensure accurate synchronization while addressing security, compliance, and scalability from day one.

Our Salesforce certifications

Saleforce Certifications

Salesforce integration services we deliver

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Salesforce CRM integration

We connect Salesforce with your ERP, accounting, and business applications to create unified customer records. Our approach includes data mapping, field synchronization, and validation rules that keep records consistent across all connected platforms.

api-integration

API integration

We build secure API connections between Salesforce and external applications using REST and SOAP protocols. And we handle authentication, endpoint configuration, payload design, and error handling to ensure reliable communication.

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Data migration and synchronization

We transfer data from legacy systems into Salesforce while cleaning, mapping, and validating records for accuracy. Our synchronization processes run on scheduled intervals or real-time triggers to keep your CRM current with connected systems.

marketing-tool-integration

Marketing tool integration

We connect Salesforce with marketing automation platforms like HubSpot, Pardot, and Marketing Cloud to unify lead and campaign data. As a result, contacts, campaign responses, lead scores, and engagement metrics flow automatically between your marketing tools and CRM.

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Custom workflow automation

We build automated workflows that trigger actions across connected systems based on Salesforce events. Our configuration includes triggers, approval chains, notifications, and cross-system updates that execute without manual intervention.

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Salesforce cloud integration

We integrate Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce products into a unified environment. Our team aligns data models, sharing rules, and automation so information moves consistently between applications.

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Third-party integration

We connect Salesforce with the applications your business depends on, from collaboration tools to industry-specific platforms. Our team configures each connection with proper authentication, field mapping, and sync schedules tailored to your requirements.

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Support and maintenance

We monitor integration performance, resolve synchronization issues, and implement updates as your systems evolve. Beyond scheduled maintenance, we track sync logs, address errors proactively, and adjust configurations as platforms release updates.

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Salesforce integration with desktop apps

We connect Salesforce with desktop applications like Microsoft Outlook, Excel, and productivity tools your teams use daily. From there, email sync, calendar integration, and data import/export functions work within your existing desktop workflows.

Data silos cost you time, accuracy, and trust. The right integration pays all three back.

Discuss your integration requirements

Proven Salesforce expertise

50+

Successful Salesforce projects

25+

Certified Salesforce developers

10+

Valuable clients for Salesforce

10+

Years of domain experience

8+

Countries served

Salesforce products we integrate and customize

What we integrate with Salesforce

We connect Salesforce with the platforms that power your operations. Our integration solutions span ERP, email, marketing, social, telephony, and analytics systems to create a unified technology environment where data flows securely and workflows operate without manual intervention.

  • ERP

  • SAP
  • Oracle
  • Infor
  • NetSuite
  • Dynamics 365
  • Ariba
  • Email

  • Gmail
  • Microsoft_Exchange_logo_(2013-2019) 1
  • Outlook
  • Microsoft Team
  • Zoom
  • Google Meet
  • Marketing

  • HubSpot_Logo 1
  • mailchimp
  • Marketo
  • Pardot
  • Eloqua
  • Project & IT support

  • Jira
  • Trello
  • zendesk_logo_icon_167934
  • ServiceNow
  • Kayako
  • Intercom
  • Accounting integration

  • Quickbook
  • Xero
  • Zoho
  • Social media

  • LinkedIn
  • facebook
  • Twitter
  • Ecommerce

  • Magento
  • Shopify
  • WooCommerce
  • Data & analytics

  • Adobe
  • Dropbox
  • Google drive
  • Power BI
  • Tebleau
  • looker
  • Google Analytics
  • Sales

  • Apollo
  • Clearbit
  • Linked in sales navigator
  • Lusha
  • salesloft

Our Salesforce integration approach

Integration discovery and assessment
01

We begin by understanding how your current systems talk to each other and how data moves between teams. That understanding helps us identify gaps, define what the integration should achieve, and outline the conditions for success. The assessment gives a clear picture of your setup and the relationships between your data sources.

Architecture design
02

Building on assessment findings, we design integration architecture that addresses your data synchronization needs, security requirements, and scalability goals. Our architects select appropriate integration methods (API-based, middleware, or native connectors) and create detailed specifications for implementation.

Implementation
03

With architecture finalized, we configure connections, build custom integrations, and develop data transformation logic. Each integration component is tested individually and as part of the complete workflow to ensure accurate data exchange before deployment to production.

Optimization and support
04

After deployment, we monitor integration performance, track data synchronization accuracy, and address issues as they arise. Our team provides ongoing optimization based on usage patterns and implements enhancements as your business requirements evolve.

Benefits of Salesforce integration solutions

salesforce benefits CIRCLE
  • Unified customer view

    Complete customer data across sales, service, and marketing in one place

  • Automated workflows

    Trigger actions across systems automatically when events occur in Salesforce

  • Real-time data synchronization

    Changes in one system update connected platforms instantly without manual effort

  • Reduced manual entry

    Eliminate duplicate data input across systems through automated synchronization

  • Faster decision-making

    Access current data from all systems in Salesforce for informed decisions

  • Improved data accuracy

    Single source of truth eliminates conflicts from duplicate or outdated records

  • Scalable architecture

    Integration framework grows with your business and accommodates new systems

Explore our Salesforce services

Why partner with Softweb Solutions for Salesforce integration

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21+ years of enterprise software expertise with certified Salesforce developers and integration architects

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120+ technology specialists delivering API integration, data migration, and custom connector development at scale

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Seamless integration with ERP systems including SAP, NetSuite, and Microsoft Dynamics using MuleSoft and native tools

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End-to-end implementation from integration discovery through deployment, optimization, and ongoing support

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Enterprise security standards with data encryption, access controls, and compliance with industry regulations

Success stories

Salesforce Sales Cloud integration for a telecom industry leader

Industry

Telecom

Technologies

Salesforce Sales Cloud

Challenges

  • Limited visibility into potential clients and opportunities
  • Slow turnaround time, hindering deal closures
  • Ineffective pipeline management and decision-making

Business benefits

  • Real-time forecasting improved sales team alignment
  • Online tracking streamlined opportunities and follow-ups
  • Advanced reporting and dashboards optimized sales performance

Client

A major player in US telecommunication industry

Salesforce for a telecom industry

Transforming field service and boosting business growth with Salesforce FSL

Industry

Manufacturing

Technologies

Salesforce, Salesforce FSL, APEX, SAP, Salesforce Sales Cloud

Challenges

  • Inefficient scheduling and dispatching field service technicians
  • Limited visibility into field operations and performance
  • Lack of effective system to allocate resources and track job statuses

Business benefits

  • Enabled efficient dispatching and optimized resource utilization
  • Allowed managers to track performance for improved service delivery
  • Improved collaboration between technicians and managers

Transforming field service and boosting business growth with Salesforce FSL

Latest Salesforce services insights

Your business runs on many systems, but they should run on one truth.

We build integrations that unify your systems on consistent data. Share your integration priority, and we’ll take it from there.

We are happy to help you!

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