Our Clients

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core business capabilities

Integrate, unify, and standardize core business capabilities

Enterprises run on multiple systems with different levels of complexity. They can be legacy systems, modern solutions, multiple clouds, and custom applications. And if not integrated, they can cause data silos, leading to operational and business challenges like manual handoffs, slower decisions, missed signals, and higher maintenance.

We bridge these gaps. Our enterprise technology consultants analyze your existing technology architecture and design a connected environment.

  • Connect systems across applications, cloud, and on-premise.
  • Unify data with standardized models and structures.
  • Establish communication through APIs and interfaces.
  • Orchestrate workflows across business functions.
  • Govern and monitor integrations across the enterprise.

What are the enterprises integration services we provide?

Application integration service

Application integration service

We connect CRM, HRMS, and customer-built solutions across Salesforce, SAP, and Microsoft to setup a connected ecosystem. Our tools are APIs, middleware, and event-driven architectures, which help share data and trigger workflows automatically.

Data integration and synchronization

Data integration and synchronization

We build pipelines that collect, transform, and deliver data across your systems, and that too in real time. Our data team designs ETL and ELT processes and event-driven data streams using logic synchronization so that every application and team within your enterprise always works with accurate and up-to-date information.

API integration and management

API integration and management

We design and develop APIs that enable your systems to communicate in a structured and secure way. Our API strategy includes design standards, versioning policies, lifecycle management, and governance policies so that your enterprise system integrations are stable and scalable.

Cloud and hybrid integration

Cloud and hybrid integration

We integrate applications across cloud-native, on-premises, and hybrid environments. Our engineers use middleware platforms to bridge your legacy infrastructure with modern cloud services. Ultimately, we make sure that your data flows consistently across environments and there are no complexities or risks.

Legacy system integration

Legacy system integration

We extend the life and utility of your legacy systems by connecting them to modern platforms. Our frameworks help us implement integration without risk or the need for full replacement. We use middleware, API wrappers, and custom adapters to bring your legacy infrastructure into your current data ecosystem efficiently.

Workflow and process integration

Workflow and process integration

We design and connect workflows across your business functions for absolute process efficiency. Here’s how: define and standardize process flows across departments, automate task routing, approvals, and exception handling, set up an event-triggered action system, and provide monitoring dashboards and alerts for visibility and control.

AI-powered integration

AI-powered integration

We embed AI into your integrations so that your systems can act on real-time data and trigger workflows based on patterns and context. As per your existing infra, we enable predictive actions across processes and connect AI agents as well as copilots so your teams can access data, manage tasks, and drive decisions through natural language.

iPaaS implementation

iPaaS implementation

We set up and manage Integration Platform as a Service (iPaaS) platforms to centralize your integrations. It covers platform selection, architecture setup, and implementation using MuleSoft, Azure Integration Services, and Workato. We also manage API lifecycles, reusable flows, and integration governance through the platform.

B2B and EDI integration

B2B and EDI integration

We integrate your enterprise systems with vendors, suppliers, and partners using B2B and EDI standards. From setting up EDI transactions to mapping data and automating document exchange across systems, we implement it all so that you can manage orders, invoices, shipments, and partner communication.

What are the enterprise integration solutions we have built?

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Customer data platform

A single source of truth for customer data across your enterprise. We unify CRM, campaign tools, support systems, and transaction platforms into a unified layer where customer identities can be maintained consistently, and data can be aligned.

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Supply chain integration platform

A platform that connects the entire supply chain and brings suppliers, procurement, inventory, and logistics onto the same system. We integrate all workflows, so orders, shipments, stock updates, and purchases stay aligned across systems.

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Order-to-cash automation system

An order lifecycle system brings sales, order management, invoicing, and payments into one flow. We structure the process in a way that every stage is linked, tracked, and executed across systems without manual follow-ups.

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Inventory and warehouse integration

We connect warehouse management, inventory, and order systems. It tracks stock movement, updates inventory levels in real time, and manages data flow across all levels, including storage, picking, packing, and dispatch operations.

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Finance and billing integration

An integrated system that connects billing, accounting, and financial systems. It manages transaction data, processes invoices, synchronizes financial records, and maintains data consistency across ledgers and reporting systems.

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HR and payroll integration

We’ve built a unified system that connects HRMS, payroll, attendance, and performance systems. It manages employee data, processes payroll inputs, synchronizes records across systems, and also maintains workforce data across functions.

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IoT data integration platforms

Our IoT platform connects devices, sensors, and enterprise systems. It collects, processes, and streams device data, manages event flows, and integrates operational data with enterprise applications as well as analytics systems.

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Product information management

Our PIM solutions integrates product data across eCommerce and distribution platforms. Designed for manufacturers and semiconductor companies, it manages product attributes, synchronizes catalog data, and maintains consistency of product information across systems as well as channels.

What are the key benefits of system integration services?

Challenges We Solve
  • Improved operational efficiency

    Removes manual handoffs and provides real-time data sync across systems

  • Real-time data availability

    Ensures data stays current and consistent across all systems

  • Faster decision making

    Brings data together so teams can act without delays

  • Reduced system complexity

    Simplifies how systems interact and reduces fragmentation

  • Better process control and visibility

    Tracks workflows and data flow for easier monitoring and control

  • Scalable system foundation

    Supports new systems and workflows as the business grows

What is our enterprise integration approach?

Assessment and strategy
01

We understand your existing systems, data flows, and integration gaps. And based on findings, we prepare a clear integration approach that aligns with your business goals and system landscape.

Architecture design
02

First, we design the integration architecture, including APIs, data models, and workflows. It sets the structure for how your systems will interact and how data will move across them.

Implementation and integration
03

We build and configure integrations across your systems using APIs, middleware, and workflows. Each integration is set up to ensure smooth data exchange and process continuity.

Testing and validation
04

Our QA team tests integrations across scenarios to ensure data accuracy and system behavior. It includes validating workflows, handling edge cases, and ensuring systems perform as expected.

Monitor and optimize
05

Ultimately, we set up a monitoring system to track integration performance and data flow. Based on insights, we refine integrations to improve reliability, speed, and overall system coordination.

Success stories

Salesforce Sales Cloud integration for a telecom industry leader

Industry

Telecom

Technologies

Salesforce Sales Cloud

Challenges

  • Limited visibility into potential clients and opportunities
  • Slow turnaround time, hindering deal closures
  • Ineffective pipeline management and decision-making

Business benefits

  • Real-time forecasting improved sales team alignment
  • Online tracking streamlined opportunities and follow-ups
  • Advanced reporting and dashboards optimized sales performance

Client

A major player in US telecommunication industry

Salesforce for a telecom industry

Transforming field service and boosting business growth with Salesforce FSL

Industry

Manufacturing

Technologies

Salesforce, Salesforce FSL, APEX, SAP, Salesforce Sales Cloud

Challenges

  • Inefficient scheduling and dispatching field service technicians
  • Limited visibility into field operations and performance
  • Lack of effective system to allocate resources and track job statuses

Business benefits

  • Enabled efficient dispatching and optimized resource utilization
  • Allowed managers to track performance for improved service delivery
  • Improved collaboration between technicians and managers

Transforming field service and boosting business growth with Salesforce FSL

Why should you choose Softweb for enterprise integration services?

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500+ digital transformation integration projects delivered for enterprises

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20+ years of experience in enterprise technologies and legacy systems

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Partnerships with Microsoft, AWS, and Salesforce

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Delivered enterprise connectivity at scale: 800+ data points across distributed systems and 150+ automation workflows created

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Industry expertise in semiconductor, manufacturing, supply chain, finance, and telecom

Connect every system and remove every bottleneck

Get a clear view of how your systems interact today and where gaps exist. We map your integration landscape and define what needs to change.

We are happy to help you!

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