Our client is one of the leading telecom service providers. They have been serving consumers and businesses for over 20 years. They specialize in telecom equipment, services and wireless communication. Their services include voice, internet, cable, wireless and automation.
Salesforce Sales Cloud, Pardot
Our client wanted to increase their business productivity, improve their process quality and enhance the buying experience of their customers. They didn’t have good visibility on potential clients. When they used to get customers, their turnaround time used to be slow; hence, they were not able to convert their potential leads into opportunities and close the deals. So, they wanted to get a complete view of customers and opportunities, improve decision-making, accelerate deal processing and make their pipeline management more effective.
Our team analyzed the client’s needs and their entire sales process. We integrated Salesforce Sales Cloud for a real-time view of their entire sales team’s comprehensive forecast and see adjustments as soon as they are made. It also helped them make forecasts for the most complex sales territories and be tailored to fit their specific needs.
Our team also created a set of documents defining roles and responsibilities, basic project requirements, timelines, milestones and time frames.
Tell us what you are looking for and we will get back to you right away!