Cognitive automation services
Deploy cognitive automation systems that handle judgment-based tasks, cut processing time, and scale with your business needs.
Connect with our AI expertsDeploy cognitive automation systems that handle judgment-based tasks, cut processing time, and scale with your business needs.
Connect with our AI expertsOur Clients
Your business operations slow down as they need human intervention at every stage. Implementing standard automation can fail because it doesn’t evolve with your growing business needs. Our cognitive automation solutions use RPA, NLP, machine learning, and intelligent document processing to understand context, identify intent, make decisions, and trigger actions instantly. We design cognitive automation solutions to ensure that your system keeps improving with evolving business needs. Our systems read unstructured data, make smart decisions, and adapt to changing conditions without constant supervision. We work with your teams to identify judgment-based operations where automation creates the biggest impact. Our deployment approach supports both legacy and modern systems, as well as on-premises and cloud environments.
We deploy AI analytics that analyze large datasets to generate actionable insights. Our analytical engine reads unstructured data and extracts real-time insights to improve decision-making. It learns and improves continuously, allowing businesses to go beyond simple rule-based automation.
We implement intelligent automation by using advanced technologies to automate tasks that require human judgment. Our team streamlines workflow by implementing cognitive automation technology that understands context and makes decisions in real-time.
We automate your business processes, such as data entry, document classification, and customer interaction, using cognitive automation to enhance operational efficiency. Our experts design and implement automation solutions using NLP, machine learning, and intelligent document processing that streamline complex business processes.
Our model performs unstructured data analysis, identifies trends, and generates data-driven insights to help you make decisions in real-time. We provide contextual automation solutions and AI-based process optimization to integrate decisions into operations, enabling predictive actions and autonomous workflow automation.
We deliver automation “as a Service”, so you implement intelligent automation into your existing system without infrastructure and maintenance overhead. Our team of experts deploy and monitor cognitive automation in the cloud, so you pay only for usage and focus on growth instead of systems.
We automate customer service by implementing intelligent chatbot solutions that understand context and learn from interactions, providing responses 24/7 across all channels. Our NLP experts train them to understand your business requirements and industry standards, enabling your system to generate human-like interactions that enhance customer experience and reduce operational costs.
We build NLP-powered contextual automation that detects patterns in language and predicts next actions. NLP technology handles multilingual communication and maintains consistent quality across interactive platforms. Your business can automate customer inquiries and speed up response times, enhancing customer satisfaction and trust.
We integrate computer vision technology to detect patterns and deviations across digital and physical environments. Our team implements AI-assisted process automation that automatically flags irregularities and triggers corrective actions. Your business can identify quality issues instantly, process visual data at machine speed, and consistently maintain standards across locations.
Predictive analytics analyzes patterns to identify maintenance needs and fluctuating demands. Our team applies automation solutions that adapt automatically, and update workflows based on forecasted events. Your team can prevent downtime and make proactive decisions by acting on insights received through predictive analytics.
We use AI to automate workflows that understand context and make decisions using human-like intelligence. Our adaptive AI engine predicts and selects the correct actions based on continuous learning and sets business standards. By implementing AI-driven automation, your business can eliminate human intervention and boost productivity.
We apply machine learning models on structured and unstructured data to uncover hidden patterns and behavior. Your team can identify new fraud patterns without the need for ongoing reprogramming with self-learning automation systems.
We use OCR to extract data from documents and turn them into actionable insights. Your team can automate invoice processing and digitize customer forms using this technology, enabling the organization to achieve high productivity and reduce operational costs.
We integrate RPA technology into your existing system to automate repetitive tasks that can be handled with rule-based processes. When cognitive automation is integrated with RPA bots, they analyze the surrounding environment and act autonomously. Your team can focus on strategic tasks while RPA technology automates repetitive tasks.
We use IDP to process and extract data from unstructured documents to enhance operational efficiency. The system learns from feedback and improves continuously. Organizations can reduce processing time and enhance customer satisfaction through faster document processing.
Cognitive process automation reads unstructured inputs and interprets intent to make quick decisions and take real-time action.
Increased productivity
Implementing cognitive automation in your existing system can enhance productivity as it performs tasks around the clock with high speed and accuracy. AI-driven automation handles repetitive tasks and analyzes large datasets to provide actionable intelligence that enhances decision-making.
Built-in IT support
Our cognitive workflow orchestration keeps your business operations running and resilient against disruptions with in-built IT support. We provide continuous support that ensures your system operates around the clock without human intervention. Enhancing business productivity and efficiency.
Enhanced business processes
Accelerate cycle times by improving quality through intelligent systems that optimize workflow with continuous learning. Self-learning automation systems refine decisions based on outcomes, making processes more efficient.
Improved customer satisfaction
Cognitive automation handles customer requests instantly and provides accurate answers and quick resolutions that improve response times. When customers receive attention, they feel valued; it enhances customer trust and satisfaction.
Agility and adaptability
By implementing cognitive automation, your system continuously learns and quickly adjusts to the evolving business environment, enabling your infrastructure to be agile and scalable. Using advanced AI technologies makes your system adaptable to operational demand without significant restructuring.
Reduced cost
Businesses reduce operational costs by automating tasks that require manual effort. Cognitive RPA solutions perform repetitive workloads, enhancing processing speed and accuracy.
Client
Major global retailer
Technologies
RPA, UiPath
Challenges
Inconsistent inventory management and manual processes slowed down operations, impacting on customer satisfaction and increasing operational costs.
Business impact
Industry
Banking & Finance
Technologies
RPA, Power Automate
Challenges
Business Impact
Words that motivate us to go above and beyond! A glimpse of our customers who make us shine among the rest.
Softweb Solutions provided the AI-driven platform we needed — one that not only streamlined our claim processing but also significantly enhanced our operational efficiency. I highly recommend Softweb Solutions to any organization seeking to modernize and streamline their processes with intelligent automation. They have truly helped us elevate our claims management to the next level.
Stan Kanterman
President
Softweb Solutions has been my go to software solutions provider for factory automation. As subject matter experts, they bring exceptional talent. But of greater value is their customer service and support. In short, they are thorough, detailed, knowledgeable and they deliver. Through all this, they develop trust and confidence that builds and sustains the foundation of a solid relationship.
Dean Harms
Regional Manager
We begin by collecting data from structured and unstructured data across every department. Our team implements an intelligent document processing engine that analyzes patterns and extracts data for deeper understanding and interpretation. Now your system is ready with data for analysis without manual sorting.
In this phase, we implement cognitive interpretation using advanced NLP and ML technology so that your system understands customer intent, extracts obligations from legal documents, and identifies risks in communications. You spend less time interpreting and making decisions.
We then design automated workflows tailored to your processes. Our team maps your processes, identifies decision points, and creates automation that handles complex workflows. We train your system to adapt to evolving business needs, implementing human-like intelligence, and automating complex workflows.
Before deploying, our team conducts extensive testing to ensure cognitive systems perform consistently. We run real-world scenarios, validate decisions, and train machine learning models on your historical data. Self-learning automation systems continuously learn and improve with every feedback received.
After successful testing, we deploy cognitive automation into your existing system, automating processes to minimize disruption. We implement cognitive automation strategies carefully, starting with lower-risk processes and then expanding into complete workflows.
We continuously monitor your system to check for reliable output and speed. Self-learning systems identify patterns and undergo regular refinements that boost efficiency. Performance increases over time as the system adapts to learning from experience.
We provide cognitive automation services across all industries to automate complex workflows and generate accurate and relevant output.
Connect with our experts
15+ years of engineering cognitive automation platforms for complex decision-making and knowledge-intensive operations
110+ AI engineers and cognitive experts with deep knowledge in neural networks, semantic understanding, and autonomous decision engines
Ready-to-deploy cognitive workflows that reduce time-to-value by 35–45% for finance, HR, and supply chain departments
Enterprise-grade connectors for NetSuite, HubSpot, Jira, and IoT platforms to synchronize cognitive capabilities across all touchpoints
Achieved accurate cognitive decision output across audit validation, compliance assessments, and policy-based approvals
Cognitive automation is the use of AI and advanced technology to help systems understand information, make decisions, and complete judgment-based tasks that normally require human thinking across workflows.
RPA automates rule-based steps, while cognitive automation uses AI and machine learning to understand context, apply reasoning, and handle exceptions that traditional automation cannot manage.
Challenges include preparing quality data, defining decision rules, aligning workflows and change management, and ensuring teams are ready to shift from manual judgment to AI-driven decision making.
Data privacy is maintained through encryption, strong access control, anonymization, and governance policies that ensure sensitive information is processed securely while automating workflow.
Our cognitive solutions include features like intelligent document understanding, automated decision engines, exception handling, contextual analytics, workflow orchestration, and continuous learning to scale accuracy, speed, and compliance across operations.
Cognitive automation uses AI and machine learning to read data, understand meaning, learn patterns, and apply reasoning, so decisions, approvals, and reviews happen with precision and minimal manual effort.
Industries with heavy decision workloads benefit most, including finance, healthcare, legal, manufacturing, telecom, energy, and supply chain where accuracy, compliance, and fast judgment are critical to performance.
Build cognitive workflows that process complex tasks 10X faster
Learn what your workflows can achieve when complex processes run 10X faster with precision and continuity.
