Our Clients

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Retrieval augmented generation

Turn data silos into actionable insights with our RAG development services

We specialize in building solutions that seamlessly connect large language models with structured and unstructured data. Our RAG-as-a-Service enables smarter search, accurate summarization, and reliable content generation. We develop algorithms that integrate advanced retrieval methods, semantic search, and REFRAG acceleration, enabling your LLMs to deliver highly relevant and accurate responses at scale. As a leading RAG development company, we stand out for turning complex AI challenges into scalable solutions. This helps organizations gain insights, improve decision-making, and stay ahead of the competition. Our RAG services ensure:

  • Context-aware outputs: Relevant, precise, and reliable AI responses
  • Domain precision: Tailored outputs aligned with industry needs
  • Customer value: Personalized experiences at scale
  • Future readiness: REFRAG-optimized architecture for growth

Data preparation

Data preparation and organization

Our team specializes in structuring external data inputs for optimal retrieval. We ensure LLMs and RAG models retrieve accurate data and generate precise and context-aware responses.

Develop information retrieval system

Develop information retrieval system

Our RAG developers focus on designing high-performance retrieval systems that deliver fast and accurate information. By structuring intelligent query processing and using semantic search, we ensure your applications generate relevant information.

Information retrieval algorithm

Creating an information retrieval algorithm

Our team creates information retrieval algorithms that improve the way your systems search and retrieve data. We apply semantic embeddings and context-aware indexing that conduct faster searches and deliver smarter results.

RAG model integration

RAG model integration

We deliver enterprise-grade RAG model integration by combining semantic search and vector databases decoding. We use advanced retrieval mechanisms, knowledge base alignment, and integrate REFRAG so that models respond faster and accurately.

LLM prompt augmentation

LLM prompt augmentation

We implement LLM prompt augmentation systems that inject relevant context from retrieved data into prompts, ensuring precise, domain-specific responses. Our team integrates real-time retrieved data, fine-tunes prompts, and embeds contextual markers for accuracy.

Evaluation and improvement

Evaluation and improvement

We focus on ongoing evaluation and improvement to keep your RAG models reliable. Our team continuously evaluates model performance, analyzes retrieval accuracy, and integrates user feedback for improvements.

RAG consulting

RAG consulting and support

We deliver consulting and support services that align retrieval technology with your business goals. From architecture planning and knowledge base refinement to scalability strategies, our consultants ensure consistent accuracy and efficiency.

Custom knowledge

Custom knowledge base development

Our team builds domain-specific knowledge bases, helping organizations convert scattered data into structured, retrievable assets. The process includes data curation, knowledge graph design, and integration with retrieval pipelines to maximize AI accuracy.

Multimodal rag

Multimodal RAG implementation

Our team develops multimodal RAG algorithms that integrate text, images, and audio into retrieval pipelines to create context-aware responses. Using NLP, computer vision, and speech recognition, our engineers create pipelines that expand search capabilities and improve accuracy.

Domain specific rag

Domain-specific RAG solutions

Our team develops domain-focused Retrieval-Augmented Generation (RAG) systems, tailoring outputs to the language, compliance, and workflows of your industry. From healthcare diagnostics to e-commerce personalization, our retrieval algorithms are designed to process domain knowledge with precision.

Achieve precision and speed with the REFRAG framework

REFRAG framework

Our RAG solutions use Meta’s REFRAG framework to process only relevant data. By integrating REFRAG, your organization can turn data into measurable business value.

  • 30x faster response times for real-time efficiency
  • 16x larger context handling for deeper, more relevant insights
  • No compromise on accuracy with cutting-edge optimization
  • Future-proof AI infrastructure backed by the latest research
  • Scale effortlessly with adaptive decoding

Partnerships and Recognitions

Connecting value chain across technology and business

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How does RAG work?

RAG work

Benefits of choosing our RAG development services

Unification of scattered data

Unification of scattered data

Our team helps unify scattered data into a single, searchable knowledge hub, making information easy to search and access. This streamlined approach eliminates time spent on manual searches and delivers consistent insights that support better engagement and faster decision-making across teams.

Enhanced accuracy

Enhanced accuracy

Our RAG-powered AI ensures precise and fact-driven insights by retrieving real-time, domain-specific data. By reducing errors and eliminating irrelevant outputs, our service increases user confidence, enabling your organization to adopt RAG solutions that consistently deliver trustworthy and relevant insights.

Better contextualization

Better contextualization

We enhance large language models with RAG to produce context-rich and accurate outputs. By embedding real-world context into every interaction, our service helps businesses engage users more effectively, improve support interactions, and drive better outcomes through reliable, knowledge-driven AI responses.

Improved user experience

Improved user experience

Our team enhances user experience by delivering case-specific and context-aware responses. Analyzing user behavior and preferences, our solutions provide personalized responses, streamline interactions, and ensure accuracy. This fosters smooth and engaging conversations that enhance customer satisfaction and build long-term trust.

Cost effectiveness

Cost effectiveness

Our team helps you cut down training and infrastructure costs with RAG. By reducing repetitive tasks and minimizing errors through automation, we optimize resources and improve efficiency. Moreover, we ensure your systems deliver value without increasing operational or maintenance expenses.

Easy upscaling

Easy upscaling

Our team helps you scale faster by eliminating repeated model retraining. This approach accelerates deployment, ensures flexibility and sustainable efficiency, enabling your business to adapt to evolving needs with ease and precision.

Bring RAG specialists onboard for smarter AI

Our team helps you implement domain-specific RAG solutions, ensuring accuracy, scalability, and real business impact.

Build RAG with our experts

Success Stories

How AI assistants enabled zero wait time for MEA Energy’s customer support team

Industry

Energy

Technologies

AWS Bedrock, Claude 3.5 Sonnet, RAG (retrieval-augmented generation), Langchain

Challenges

  • Document management complexity
  • Multi-source data complexity
  • Growth-related scalability constraints

Business impact

  • Optimized support team productivity
  • Enhanced accuracy in customer support responses
  • Streamlined access to regulatory and compliance information
  • Better customer experience through instant, accurate responses

Client

MEA Energy

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Improving freight management with large language models

Industry

Logistics and supply chain management

Technologies

Artificial intelligence (AI), large language models (LLMs), MySQL

Challenges

  • Manual booking process
  • Inefficient communication
  • Contextual understanding

Business Impact

  • Automated booking system
  • Real-time communication
  • Document processing and compliance

LLM Portfolio Diagram

Client testimonials

Words that motivate us to go above and beyond! A glimpse of our customers who make us shine among the rest.

IMEC
Softweb Solutions has been my go to software solutions provider for factory automation. As subject matter experts, they bring exceptional talent. But of greater value is their customer service and support. In short, they are thorough, detailed, knowledgeable and they deliver. Through all this, they develop trust and confidence that builds and sustains the foundation of a solid relationship.

Dean Harms

Regional Manager

Altra
We are really happy with the Enterprise grade solution that Softweb has delivered for the our group of companies. It has now become extremely easy to manage multiple sites and the content with the Sitecore platform. Softweb Solutions’ engagement showed real momentum right from the beginning and it has performed brilliantly to build a full-blown digital marketing solution using Sitecore. We are highly impressed at how Softweb met every deadline with tight project management. The Softweb team excels in providing great customer service and work integrity. We highly recommended their solution centric approach to achieve our objectives.

David Brooksbank

Director of Marketing

Industry-specific use case for RAG services

Our Retrieval-Augmented Generation (RAG) services transform industry data into business value. We integrate unstructured data sources, provide real-time insights, and enable smarter decision-making. Businesses can enhance operations, reduce errors, improve compliance, personalize customer experiences, and scale growth with confidence.

Request a use case demo

We help manufacturers connect production data with external knowledge to improve decision-making, speed, and consistency. This enhances efficiency, reduces errors, and ensures agile production at scale. Key solutions include:

  • RAG-powered quality inspection platforms
  • Predictive analytics for machine performance
  • RAG-based defect detection
  • Sustainability and energy optimization
Explore mManufacturing solutions

We support logistics providers with real-time intelligence and agility by aligning fleets, warehouses, and vendors in real-time. By connecting external and enterprise data, RAG-powered systems anticipate demand shifts, route bottlenecks, and compliance needs with precision. Key solutions include:

  • Real-time fleet tracking and utilization
  • Automated warehouse and inventory systems
  • Demand forecasting with adaptive replenishment
  • Optimized last-mile delivery platforms
Explore supply chain and logistics solutions

We help semiconductor fabs gain agility, reduce cycle time, improve efficiency, and regulate control by embedding RAG into workflows. Our teams integrate processed data, equipment logs, and inspection reports into a unified knowledge layer, enabling engineers to resolve issues faster and avoid costly delays. Key solutions include:

  • Intelligent copilots for semiconductor process engineers
  • Automated retrieval from technical and design documentation
  • RAG-enabled predictive maintenance recommendations
  • Integrated defect analysis systems
Explore semiconductor solutions

We enable healthcare institutions to bridge data silos, reduce clinician workload, and deliver personalized patient care by implementing RAG solutions. By integrating research databases, EHRs, and patient histories, we deliver contextual insights at the point of care. Key solutions include:

  • RAG-powered drug and treatment information retrieval
  • Automated knowledge retrieval from imaging and lab reports
  • Clinical research and publication copilots
  • Care coordination platforms with contextual insights
Explore healthcare solutions

We support energy providers in strengthening grid resilience, managing renewable energy, and improving efficiency through RAG. Our systems merge field reports, IoT sensor data, and control center logs to provide operators with contextual insights that drive safer and greener energy operations. Key solutions include:

  • Context-aware smart grid copilots
  • Predictive asset health monitoring systems
  • Renewable forecasting and optimization assistants
  • Energy trading copilots with market intelligence
Explore energy solutions

We help telecom operators modernize operations, automate service management, and improve customer loyalty through RAG-enhanced solutions. By linking subscriber data, billing records, and infrastructure logs, we deliver actionable insights that reduce churn and drive operational efficiency. Key solutions include:

  • Intelligent retrieval systems for network issue troubleshooting
  • Fraud detection systems using retrieval-augmented data
  • Field service automation with contextual AI assistants
  • Predictive analytics for network capacity management
Explore telecom solutions

We deliver finance-focused RAG services that mitigate financial risk, monitor transactions, and improve portfolio performance with RAG. By linking structured and unstructured financial data, we provide contextual insights that enhance operational efficiency, reduce risk, and improve client trust. Key solutions include:

  • Fraud detection and prevention platforms
  • Risk management and compliance monitoring systems
  • Customer onboarding and KYC assistants
  • Trading and portfolio optimization tools
Explore finance solutions

Enhance decision-making, boost efficiency, and deliver context-aware data with our RAG solutions

Our RAG experts integrate retrieval pipelines, optimize knowledge bases, and accelerate LLMs with REFRAG, enabling businesses to scale faster with accurate, real-time intelligence.

Talk to our RAG expert

Our RAG development process

As a leading RAG development company, we design processes that align every step with business outcomes. From data preparation to fine-tuning, our process ensures accurate, efficient, and future-proof retrieval-augmented generation systems.

Define objectives and data sources
01

Our process starts with understanding your goals and available data. We collaborate with your team to define objectives, gather the right data sources, and ensure RAG-as-a-Service delivers measurable and reliable results.

Data preprocessing
02

We ensure your data is clean, organized, and aligned to your objectives, setting up scalable results from the start. This step ensures your AI receives the right context for accurate retrieval and meaningful content generation.

Developing the retrieval system
03

We prepare robust retrieval pipelines that filter, structure, and deliver accurate external data to your LLM. This helps your business access precise, relevant information quickly while eliminating irrelevant data and improving decision-making.

Seamless LLM integration
04

Our team connects LLMs to your RAG system through structured data pipelines and optimization. From setup to optimization, we ensure your RAG system handles data reliably, delivering accurate and context-aware responses every time.

Regular system training
05

Constant training keeps your RAG system aligned with your goals. We fine-tune data prompts and monitor outputs to improve response accuracy. This makes the system grow smarter and more effective with every interaction.

Ongoing support
06

We will stay by your side after launching the RAG system. With dedicated support, we provide round-the-clock support, regular updates, and proactive improvements, so your system keeps evolving alongside your business needs.

Tech stack

  • AI models (LLMs)

  • ChatGPT 40
  • Llama 3
  • Claude sonnet
  • Gemini
  • Palm 2
  • Frameworks

  • pytorch
  • tensorflow
  • LangChain
  • HuggingFace
  • Cloud platforms

  • AWS
  • AZURE
  • Google cloud
  • Languages

  • python
  • javascript
  • Databases

  • PostgreSQL (pgvector)
  • Pinecone
  • Weaviate
  • FAISS
  • Milvus
  • Deployment tools

  • Docker
  • kubernetes
  • Ansible
  • Core algorithms

  • Vector embeddings
  • Similarity search (kNN, ANN)
  • Transformer architectures
  • Document ranking

Why choose Softweb

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10+ years of experience in building AI-driven knowledge systems for finance, healthcare, manufacturing, and technology enterprises

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60+ AI specialists including LLM engineers, vector database experts, and retrieval optimization architects

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Expertise in integrating RAG workflows with Azure OpenAI, AWS Bedrock, Google Gemini, and custom on-prem setups for secure, scalable deployments

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Well equipped with cutting-edge RAG solutions to boost the efficiency of LLM models

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Proven success in real-world use cases such as compliance copilots, domain-specific Q&A, enterprise knowledge retrieval, and intelligent document search

Latest insights

Go from scattered data to real-time insights in a few months

We seamlessly unify fragmented data, enabling real-time insights and measurable business outcomes within months.