Our Clients

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Intelligent-document-processing-solutions

Transform how your business processes and routes information with intelligent document processing

Our Intelligent Document Processing (IDP) solutions combine deep AI expertise with practical business understanding. We use machine learning, OCR, RPA, NLP, and computer vision to intelligently read, classify, and extract data from all types of documents.

By integrating IDP into your ecosystem, we eliminate bottlenecks caused by manual data entry and inconsistent workflows. Organizations using our solution see faster turnaround times, improved accuracy, and stronger compliance posture. From finance to healthcare, we’ve helped enterprises modernize document handling — turning static data into active business intelligence that drives decisions and growth.

  • Reduce processing time with AI-powered automation
  • Scale effortlessly without disrupting existing systems
  • Turn unstructured data into insights that drive faster decisions
  • Enhance accuracy with data validation and contextual understanding

Document imaging and scanning

Document imaging and scanning

AI-powered document processing captures, indexes and digitizes paper records with precision. It reduces manual tasks and optimizes document workflows, enabling organizations to get seamless access to data across organizations.

Data extraction and classification

Data extraction and classification

Machine learning algorithms extract key information, classify documents, and verify data integrity with accuracy. This AI model offers high-speed processing that minimizes manual work by 60% and boosts workflow efficiency.

Document workflow automation

Document workflow automation

Intelligent document automation transforms data workflow across systems by implementing a smooth routing process and reducing processing delays. Experience faster processing streamlined operations while maintaining compliance and reducing resource-intensive bottlenecks.

Document indexing

Document indexing

AI-driven document indexing converts unstructured content into organized, searchable data, accelerating access to critical information. It automatically tags and assigns metadata to documents, improving workflow efficiency.

Document-output-and-storage-repository

Document output and storage repository

Data is stored and managed in a centralized repository that ensures quick access and management. This streamlines retrieval and optimizes storage, enabling teams to work efficiently and leverage information effectively.

AI-and-automation-agent-builder

AI and automation agent builder

Intelligent agents automate routine operations, learning from patterns, and adapting over time. Seamless integration into existing workflows ensures faster outcomes, error-free execution, and scalable operations.

Document indexing

Data validation

AI-powered data verification assesses documents against established rules, identifying anomalies that can be missed in manual inspection. This reduces errors and enhances trust in your document automation.

Integration-with-existing-systems

Integration with existing systems

Intelligent document processing seamlessly integrates with your existing systems without disruption. This aligns data flows and automate monitoring classification, reducing manual effort.

Contextual-understanding

Contextual understanding

Deep learning and NLP interpret documents contextually, connecting scattered information into structured outputs. Automatically identify connections across data and deliver accurate, structured information that accelerate business processes.

Our intelligent document processing services

Consulting-and-assessment

Consulting and assessment

Our consulting team evaluates your business workflows to recommend the right document processing solutions that improve accuracy and reduce manual work. We optimize existing processes to ensure seamless adoption, maximizing efficiency, and accuracy across all document types.

Solution-design-and-development

Solution design and development

We design and develop intelligent document processing solutions that understand the context and extract data to meet your business requirements. Our team implements models, validation rules, and integrations to streamline and modernize document handling across departments.

Implementation

Implementation

We deploy document processing solutions that integrate with your existing systems using prebuilt connectors and APIs. From implementation and configuration to real-time monitoring, we ensure consistent accuracy and streamlined data flow across your organization.

Maintenance-and-support

Maintenance and support

Our intelligent document processing services include proactive maintenance and performance monitoring. We ensure your IDP workflows remain efficient, accurate, and scalable across multiple document types and business processes.

Make every document work for your team

Our intelligent document processing solutions converted over 10 billion unstructured data into searchable, structured data, allowing client’s analytics team to surface insights instantly without tedious manual review.

  • Cut document processing time by 70%
  • Minimized manual errors for accurate data
  • Reduced overhead and labor costs
  • Enabled instant access to actionable insights

How do intelligent document processing solutions work?

Intelligent document processing solutions blends AI, machine learning, and OCR to handle documents efficiently. It turns unstructured information into insights for faster and more accurate decision-making.

Document capture and ingestion
01

IDP solutions gather documents from scanners, emails, and FTPs. They process structured and unstructured formats with precision. Documents are classified automatically and routed into workflows for faster, error-free processing.

Intelligent document classification
02

IDP categories documents using OCR, NLP, and machine learning to identify patterns and extract key details. AI models classify and label documents based on the context of the content. This process minimizes errors and enhances document workflows.

Data extraction
03

Document processing solutions use OCR and machine learning to extract critical data from structured and unstructured documents. Context-aware processing understands relationships across data points. This minimizes manual effort while boosting workflow efficiency.

Validation
04

AI document solutions use domain-specific rules and validate extracted data against industry-specific rules and logic. Missing or incomplete fields are cross-checked with databases. RPA further checks its suitability, ensuring precise and reliable outputs.

Export
05

Automated document solutions export validated data in multiple formats, including CSV, XML, and PDFs. Direct connections to databases ensure seamless integration. This accelerates workflows and reduces manual data handling.

Top use cases of IDP

Use-cases-of-IDP
  • Procure-to-pay process automation

  • Employee onboarding

  • Know Your Customer (KYC) and customer onboarding

  • Claims processing

  • Customer service and support

  • Compliance and regulatory reporting

  • Auto-adjudication of claims

  • Invoices

  • Financial document analysis

  • Policy verification

  • Automating insurance risk reduction

  • Automate LIBOR document processing

  • Insurance underwriting automation

  • Trade processing automation

  • Mortgage underwriting

  • Catastrophe claim surges

  • Call center transcript analysis

  • Automated anonymizations of sensitive data

Success stories

Improving freight management with large language models

Industry

Logistics and supply chain management

Technologies

Artificial intelligence (AI), large language models (LLMs), MySQL

Challenges

  • Manual booking process
  • Inefficient communication
  • Contextual understanding

Business Impact

  • Automated booking system
  • Real-time communication
  • Document processing and compliance

LLM Portfolio Diagram

Reduced business downtime with RPA implementation for a banking firm

Industry

Banking & Finance

Technologies

RPA, Power Automate

Challenges

  • Increased time to process financial documents
  • Potential financial discrepancies and compliance issues
  • Growing volumes of transactions reduced operational efficiency

Business Impact

  • Improved speed and accuracy in transaction processing
  • Deployed RPA bots to ensure adherence to regulatory compliance
  • Handled growing transaction volumes with RPA automation

PWA-supplychain-curved-

Benefits of intelligent document processing solutions

Our intelligent document processing platform redefines business processes by automating manual processes, reducing costs, and driving precision. From cost savings to smarter workflows, our solution delivers measurable efficiency and long-term operational value.

Our solution handles high document loads efficiently while maintaining accuracy and reducing manual effort. Parallel processing, autoscaling, and exception queues absorb higher workloads, while validation and monitoring maintain quality.

AI extracts, classifies, validates and stores data instantly in your system, eliminating repetitive manual work. Streamlined workflows accelerate decisions, cut operational effort so that teams can focus on the task that matters most.

AI validates every data point across documents, reducing mistakes and boosting data accuracy. Precise extraction ensures reliable, error-free information enabling teams to make accurate decisions, thus strengthening operational reliability.

Automating document workflows reduces manual labor and operational overhead, lowering labor and storage expenses. Faster, more accurate processing lowers operational costs and storage requirements, delivering measurable cost efficiency across business functions.

Intelligent document processing use cases across industries

IDP in healthcare

Our IDP solutions automate the processing of patient records and medical documents with precision.

  • Digitize medical histories for seamless retrieval across hospitals and clinics
  • Reduce manual paperwork in administrative processes, improving efficiency and lowering operational costs
  • Simplify billing and invoicing by automating the extraction of charges, codes, and patient details
  • Ensure regulatory compliance by securely managing and tracking sensitive medical documents
Explore Healthcare Solutions

Healthcare

IDP in finance

Our solutions automatically capture and classify critical data, empowering finance teams to process documents for loans, claims, and risk assessment workflows.

  • Automate loan approvals and application checks
  • Deliver fast, precise reporting for decision-making
  • Enhance speed and precision of financial reporting
  • Extract data from loan applications and receipts efficiently
Explore Finance Solutions

Finance

IDP in supply chain

Our IDP solutions transform supply chain operations by digitizing and organizing key logistics documents.

  • Extract key data from invoices and shipping papers
  • Digitize shipment, permit, and delivery records
  • Route documents to appropriate systems automatically
  • Classify transportation, billing, and compliance records
Explore Supply Chain Solutions

Supply-chain

IDP in manufacturing

Our intelligent document processing solutions streamline the handling of manufacturing-specific documents like assembly instructions, batch reports, and supplier certifications.

  • Automate work order and production log processing.
  • Capture production and assembly records automatically.
  • Verify compliance and inspection reports.
  • Organize batch production and machine logs.
Explore Manufacturing Solutions

Manufacturing

IDP in energy

Our IDP solutions help energy companies process contracts, bills, service agreements, and compliance documents with precision. This reduces manual errors, accelerates approvals, and streamlines regulatory reporting.

  • Automate service agreements and compliance records
  • Classify permits, licenses, and environmental compliance forms
  • Capture equipment logs and inspection reports.
  • Extract critical operational metrics from field reports
Explore Energy Solutions

Energy

IDP in semiconductor

Semiconductor companies deal with highly technical, data-rich documents that require precision. Our IDP solutions automatically capture and process this information, reducing errors, and improving throughput.

  • Classify datasheets, design documents, and process manuals efficiently
  • Validate regulatory compliance and environmental documentation accurately
  • Automate supplier invoice processing for cost efficiency
  • Extract test and inspection results for accurate tracking
Explore Semiconductor Solutions

Semiconductor

IDP in retail

Our IDP solutions help retail organizations automate invoice processing, extract customer order details, and manage product catalogs efficiently. By using AI and OCR, retailers can optimize inventory and enhance customer experiences.

  • Automate invoice and purchase order processing
  • Digitize receipts and invoices for faster processing
  • Extract customer order and transaction data
  • Process invoices and shipment documents automatically

Retail

IDP in telecom

Our IDP solutions help telecom operators handle high volumes of subscriber records and regulatory documents. Organizations gain better control and improve customer satisfaction.

  • Automate contract and subscription processing
  • Extract billing and usage information accurately
  • Classify maintenance and service requests efficiently
  • Validate compliance and SLA-related documents
Explore Telecom Solutions

Telecom

Simplify high-volume document processing while increasing accuracy and speed

Automate document data routing, validation, and updates across systems, so teams act faster with reliable data.

Talk to Our AI Expert

Technologies we use for intelligent document processing

Optical Character Recognition (OCR)

We use advanced OCR capabilities to intelligently extract information from printed and scanned documents.

  • Automate the extraction of customer onboarding data
  • Digitize invoices and transaction receipts efficiently
  • Convert legacy paper records into searchable digital archives
  • Digitize KYC and compliance documents securely

Machine learning

We use advanced machine learning algorithms to turn complex document workflows into intelligent, automated systems. Your team benefits from quicker workflows and reduced operational burden.

  • Adapt new document formats without retraining
  • Identify data patterns in invoices and usage reports
  • Flag data anomalies for review in real time
  • Extract key data from contracts and invoices dynamically

NLP

We use NLP to help your team process language-based data with precision. Our systems understand the semantics and sentiment behind every word, ensuring contextual accuracy.

  • Reduce manual review with automated contextual mapping
  • Convert speech and handwritten notes into data
  • Structure unorganized text into usable data
  • Identify sentiment, tone, and context in communication

RPA

Our IDP solutions use RPA bots to execute rule-based tasks and handle high volumes of documents effortlessly. By combining AI extraction with bots, we help teams reduce manual effort and speed up operations.

  • Automate repetitive document tasks for faster processing
  • Track processing metrics to optimize performance
  • Route documents based on predefined rules
  • Audit workflows to ensure compliance and accuracy

Why choose Softweb Solutions?

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21+ years of experience delivering global technology solutions that transform operations.

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120+ AI and data specialists design intelligent document workflows for accuracy and speed.

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10B+ documents processed through automated pipelines for faster, accurate, and reliable data extraction.

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Seamless integration with enterprise systems, cloud storage, and analytics platforms for end-to-end document management.

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Optimized workflows ensuring data accuracy, structured insights, and compliance across complex document environments.

Transform every data into actionable insights instantly with IDP solutions

Convert documents into organized, searchable intelligence to speed decisions and improve operational efficiency.