ServiceNow is one of the most popular cloud-based workflow & automation systems today and deploying it helps create a single system for all business processes within an organization.

We bring the ServiceNow experience to every deployment, which enables organizations to increase operational transparency, and lower operating costs. As part of our best practices we use project management tools such as JIRA and also follow the agile software development model.

At Softweb Solutions we have ServiceNow developers with the following expertise to help you leverage the platform for all your business needs.


  • Expert in ServiceNow Integration
  • ServiceNow Implementation Specialist
  • Hire ServiceNow Consultant
Connect with our ServiceNow Developers

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Why Softweb for ServiceNow

We have a team of dedicated ServiceNow engineers who are well-versed with the entire ServiceNow eco-system. We can help you with the deployment of automated IT solutions more quickly at reduced costs with complete technical support.

Why Softweb for ServiceNow

ITSM – IT Service Management

The most popular of the ServiceNow tools; ITSM helps you to consolidate your fragmented IT tools into a single-window system, automate manual tasks and gives your IT team real-time actionable information through built-in dashboards and analytics.

  • Agent Intelligence
  • Incident Management
  • Problem Management
  • Change and Release Management
  • Asset and Cost Management

IT – Operations Management

You get complete visibility of your entire IT landscape and insights into service health with this tool. It also gives you the ability to identify anomalies in your IT infrastructure and manage hybrid clouds. There are many such useful applications within IT operations management, which we can help you understand and utilize properly.

  • Event Management
  • Operational Intelligence
  • Service Mapping
  • Cloud Mapping
  • CMDB
ITSM Integration Services
ServiceNow for External Users and Customers

HR – Service Delivery

This module is perfect for companies that want to automate HR processes in the organization as well as deliver fast and personalized service to their employees. By using our ServiceNow tools you can improve employee satisfaction, make onboarding new employees easier and get insights on employee requests and volume.

  • Case and Knowledge Management
  • Employee Service Center
  • Enterprise Onboading and Transitions

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SharePoint Integration Services


We provide ServiceNow integration services to help your business take maximum advantage of your IT investments. ServiceNow integrates with IaaS, SaaS, ERP systems, legacy systems, on-premises applications, data sources and databases. These are some of the popular integrations that we carry out.

  • Salesforce
  • SharePoint
  • Splunk
  • SAP
  • JIRA
  • Solarwinds
  • Office 365
  • Microsoft SCCM
  • Oracle Enterprise Manager


Softweb Solutions can help you migrate from legacy ITSM systems to ServiceNow. This will enable your organization to start using graphical configuration tools on a cloud-based service. ServiceNow has powerful data transfer capabilities, workflow automation, and a modern approach towards service management. These are some of the ITSM systems from which we can help you migrate to ServiceNow.

  • BMC Remedy
  • Salesforce
  • IBM Tivoli
  • Zendesk
  • Samanage
  • Symantec
  • Autotask
  • SysAid
SharePoint Integration Services