ServiceNow is one of the most popular cloud-based workflow & automation systems today and deploying it helps create a single system for all business processes within an organization.
We bring the ServiceNow experience to every deployment, which enables organizations to increase operational transparency, and lower operating costs. As part of our best practices we use project management tools such as JIRA and also follow the agile software development model.
At Softweb Solutions we have ServiceNow developers with the following expertise to help you leverage the platform for all your business needs.
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The most popular of the ServiceNow tools; ITSM helps you to consolidate your fragmented IT tools into a single-window system, automate manual tasks and gives your IT team real-time actionable information through built-in dashboards and analytics.
You get complete visibility of your entire IT landscape and insights into service health with this tool. It also gives you the ability to identify anomalies in your IT infrastructure and manage hybrid clouds. There are many such useful applications within IT operations management, which we can help you understand and utilize properly.
This module is perfect for companies that want to automate HR processes in the organization as well as deliver fast and personalized service to their employees. By using our ServiceNow tools you can improve employee satisfaction, make onboarding new employees easier and get insights on employee requests and volume.
Customer service with ServiceNow helps your organization to track and deal with all customer issues in a timely manner. ServiceNow’s cloud-based approach means that your dispersed teams of customer reps can quickly log into the system, view the issue and solve it. You can create dynamic support systems and automated workflows to quickly resolve customer issues.
ServiceNow Security Operations helps enterprises deal with incident response, vulnerabilities, configuration compliances, and threat intelligence in a timely manner. It helps you connect your security policies with the IT environment. The role-based dashboard gives your IT and security team a complete view of your security status. Navigating through all the bureaucratic red tape can be tough. However, with ServiceNow’s Governance, Risk, and Compliance all your processes spread across different platforms can be transferred into a single, unified GRC program. This will help you meet all the requirements of the global regulatory environment and industry standards.
ServiceNow’s extensive line of IT business management programs and portfolio management applications helps enterprises manage demand, resources and budgets in a smarter way. These tools give visibility to your business decision makers and align IT investment with the organization’s business goals.
We have a team of dedicated ServiceNow engineers who are well-versed with the entire ServiceNow eco-system. We can help you with the deployment of automated IT solutions more quickly at reduced costs with complete technical support.
Only the best work with us because we are the best at what we do.