Ahmedabad, IND
01 Position
FullTime

Job Overview:

As a Senior Salesforce Consultant, you will be responsible for independently managing end-to-end Salesforce project delivery. You will work closely with clients to understand their business needs, design tailored Salesforce solutions, and ensure successful project execution. You will also be responsible for leading a team of consultants, guiding them through technical challenges, and ensuring effective communication with stakeholders. Your expertise will be key to the success of our clients and our organization.

Technical Expertise:

  • Design, develop, and optimize solutions in Salesforce Sales Cloud, Experience Cloud, and Service Cloud.
  • Configure Flow, Process Builder, and Validation Rules to automate business processes.
  • Hands-on experience in Aura, Apex, Lightning Web Components (LWC), Visualforce, and SOQL/SOSL.
  • Experience integrating Salesforce with external applications via REST, SOAP, and middleware solutions
  • Strong understanding of B2B and B2C processes in Salesforce environments.
  • Knowledge of Salesforce DevOps, CI/CD pipelines, and version control systems (SFDX, Copado, Git, Bitbucket, etc.).
  • Deep understanding of features like Omni-Channel, Entitlements, CTI Integration, and Service Console.
  • Knowledge of JavaScript, HTML, CSS for front-end development within Salesforce.

Qualifications:

  • Experience: Minimum 5-7 years of experience working with Salesforce, with at least 3 years in a senior consultant role.
  • Salesforce Certifications: Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform App Builder, or equivalent certifications. Advanced certifications like Salesforce Certified Technical Architect or Consultant certifications are a plus.
  • Project Management: Experience managing projects end-to-end, including budget, timeline, and resource allocation.
  • Client-Facing Skills: Strong experience in managing client communications, expectations, and delivering business value through Salesforce solutions.
  • Technical Expertise: Expertise in Salesforce configuration, customization (Apex, Visualforce, Lightning components), integrations, and data migration.
  • Leadership Skills: Proven ability to lead teams, manage and mentor junior consultants, and foster a collaborative working environment.
  • Communication: Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Problem-Solving: Strong analytical and troubleshooting skills, with the ability to think critically and deliver solutions under pressure.

Preferred Skills:

  • Industry Knowledge: Experience working with clients from various industries, including healthcare, finance, retail, and manufacturing.
  • Agile Methodology: Familiarity with Agile project management practices.
  • Third-Party Integrations: Experience with third-party applications, data integrations, and tools that extend Salesforce capabilities.
  • Salesforce Community Cloud, Service Cloud: Experience in implementing and managing solutions across these Salesforce Clouds is highly desirable.
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