Nothing is ever out-of-the-box!

Companies face ongoing challenges that involve high operating costs and lower efficiencies in IT Operations Management. ServiceNow deployment helps in creating a single system for enterprise IT which helps you tackle these challenges. But we have come to realize that many ServiceNow implementations are immensely under-utilized.

If you have an existing implementation of ServiceNow to ease your IT service management, we can make it better. We also provide integration services for your ServiceNow setup with existing business applications, third party apps as well as legacy systems. Leave your ITSM worries to us so that you can concentrate on your business, while all the supporting parameters are taken care of.

Our ServiceNow consulting services help you in;

  • Automation, standardization and optimization of all processes
  • Reducing the number of service request forms and SLAs
  • Quick implementation resulting in less turnaround times
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Why Softweb for ServiceNow

We have a team of dedicated ServiceNow engineers who are well-versed with the entire ServiceNow eco-system. We can help you with the deployment of automated IT solutions more quickly at reduced costs with complete technical support.

Why Softweb for ServiceNow


  • ServiceNow cloud ITSM migration
  • ServiceNow implementation and enhancement
  • ServiceNow ITSM platform custom development, and implementation
  • ServiceNow Multi-Service Provider (MSP) ITSM platform optimization and management

ITSM Integration Services

We understand that companies run on a multitude of applications that are necessary to ensure smooth functioning of their business. We provide ServiceNow integrations to help your business take maximum advantage of your IT investments. Some of the popular integrations include;

  • CMDB
  • Incident Management
  • Problem Management
  • Change Management
  • User Administration
  • Single Sign-on and more
ITSM Integration Services
ServiceNow for External Users and Customers


ServiceNow can be extended for external customers, which gives them a centralized hub to submit and clear issues, get all their company related information in one place and provide information about; their infrastructure, CMDB, bandwidth etc.

ServiceNow in various industries

  • Telecom

  • Banking

  • Insurance

  • Automotive