Speakers

Chad Dirks

Chad Dirks

Engagement Director,

Softweb Solutions Inc

Keith Bennett

Keith Bennett

Engagement Manager,

Softweb Solutions Inc

About Webinar

Manufacturers today face many challenges in optimizing operational processes, market strategies and having good customer engagement across all channels. A digital experience platform can help companies manage and control all aspects of their brand, leverage customer analytics to test and tailor messages as required and track the customer experience across all channels.

In our webinar, we will talk about how companies can develop custom portals for different audiences such as clients, partners, distributors and others. Companies can also create enterprise mobility solutions for order management and product catalogs among others.

Webinar agenda

  • Why companies need to rethink their customer experience strategy to seize a competitive advantage
  • How to optimize the digital conversion process with tactics such as segmentation, targeting, and testing.
  • How top manufacturers are effectively using mobile strategies to transform and extend engagement across multiple channels.