Holistic dashboard that provides field technicians to view assigned calls (tickets) with sorting order options, call history and filtering
Application would allow to record time spent at customer location, parts updates and services applied from the application
Real time parts inventory which would allow user to check parts availability at different locations
Application calculates charges automatically by identifying replaced/added parts, service charge and generate invoice on the fly
CC, Check and Cash payment options allow user to process the payment through application and capture the customer signature on invoice through device
Reports shows the activities done on particular machine at customer locations like parts replaced, services, charges etc.
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This application enabled Cummin's field service executives and sales personnel to access their vital customer and service information while they are out in the field...