Field Services Automation

Connect your Business Operations to Field Workers

field services mobile app

Our mobile applications for Field Service Automation provide your field workers with knowledge and information at the service location, therefore boosting their productivity and increasing performance. Remote employees, at a particular place, have full access to customer, service, and product information on CRM.

Maximize the Productivity and Effectiveness of Your Field Workers with our Apps

  • Field workers no longer have to come to the office to pick up work orders
  • Dispatcher/scheduler can easily capture and enter service requests online
  • Work order management is easy and work orders don’t “go missing”
  • Drastically shorten the time in your job completion-to-payment
  • Ensure jobs in the field are completed correctly and capture customer signatures digitally

Make Your Field Workers More Productive

Features

Dashboard

Holistic dashboard that provides field technicians to view assigned calls (tickets) with sorting order options, call history, and filtering

Process Call (Ticket)

Application would allow to record time spent at customer location, parts updates, and services applied from the application

Parts lookup

Real time parts inventory which would allow user to check parts availability at different locations

Call Charges and Generate invoice

Application calculates charges automatically by identifying replaced/added parts, service charge, and generate invoice on the fly

Payment and Signature

CC, Check, and Cash payment options allow user to process the payment through application and capture the customer signature on invoice through device

Call Reports

Reports shows the activities done on particular machine at customer locations like parts replaced, services, charges etc.

Business Benefits

Automation Means Accuracy

Proactive Performance Management

Better Quality and Efficiency

Enhanced Profitability

Enhanced productivity

Improved Customers Satisfaction

Attain Flawless Field Service with Softweb Mobile Solutions

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Powered by Field Services Automation

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Mobile App Scoping & Rapid Prototyping

If you have a great mobile app idea and you want to create a quick prototype, then Softweb can be your right business partner.

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Mobile Prototype and Road Map

Resources

Other Solutions Offered By Softweb Enterprise Development Center

Increase the productivity of your field workers

With our field service apps, your employees can get full access to customer and product information on the go.

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Have Questions?

Speak with our mobile experts to get a better idea.

(866) 345 7638