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Offerings
Field Service
Make Your Workflow Systematic and Simplified with Our
Extensive and Rich-Featured Field Mobile Solutions
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Enterprise Mobile Solutions by Softweb Solutions for Field Services
In the competitive market scenario where acquiring new customers are far costlier and difficult than retaining the existing ones, post sales service plays an important role. A good post sales service helps organizations have an upper edge over the competitors.
The main objective of any field service applications is to simplify and manage the workflow of any organization. The field mobile apps delivered by us have the ability to combine many functions into one unified solution. We integrate the most tedious and important functions of business like scheduling, dispatching, inventory control, data management, and others in one single solution.
We at Softweb provide comprehensive Mobile Field service solutions which facilitates field technicians to provide service more effectively and also up sell complementary services.
FEATURED CASE STUDY
Enterprise Mobile Application for Field Service Technicians
- Field Service System for company's technicians
- Tracks open calls and reports/updates about call status, call activities, and call closing
- Tracks services of all branches and streamlines the dispatch and reporting system
- Helps to sort calls according to different criteria's like date, customer location and assigned technician
- Overall management of assignments, call status, location and other important information
Our Offerings for Mobile Field Service includes
Real time Inspection:
Getting information on the service site through mobile technology facilitates technicians with precise client information at the point of service. Having information at point of service allows technicians make better decisions. Real time data gives them the ability to make informed repairs and provide accurate data back to management.
Maintenance:
Majority of field workers’ time is spent on maintenance. It is the most important and crucial part of the field services. Providing real time information to field technicians make them stay ahead of the competitors. This would help you grab the new revenue opportunities open up through maintenance plans.
Asset Management:
A well-established asset management system requires precise information about location, maintenance preventive details and past history. We at Softweb provide comprehensive mobile field solutions which provide real time onsite information for Enterprise Asset management system.
