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Clients
Restructuring an e-Commerce Portal
BACKGROUND
The client is one of the foremost in the business supplying elegant chair covers
and other decorative materials for special occasions. The client contacted Softweb
to redesign the portal that listed all the products & services available and
would allow customers to manage their purchases. They also desired to have a solution
for order management.

CHALLENGE:
The challenge was to re-architecture the existing site that would have a virtual
display of the entire product list. To make the experience more interactive, a shopping
cart system was to be developed. The client also needed to have more control on
the site in terms of content publishing and content updates.


SOLUTION:
We analyzed the client's requirements and proposed a 3-stage approach to address
the issues - Architectural assessment, Gap Analysis and Integration with UPS.
Following a detailed analysis, recommendations were made integrating various solutions with clear key differentiators for streamlining the content management requirements. Strategic short-term, medium-term and long-term initiative for the client were spelt out.
The result was a self-contained web based system that allowed staff to fully manage the content and the products on the website. Also incorporated was a powerful and easy to use customer order processing system.
Following a detailed analysis, recommendations were made integrating various solutions with clear key differentiators for streamlining the content management requirements. Strategic short-term, medium-term and long-term initiative for the client were spelt out.
The result was a self-contained web based system that allowed staff to fully manage the content and the products on the website. Also incorporated was a powerful and easy to use customer order processing system.


RESULTS:
The reporting system provides critical business reports for sales performance and
stock consumption, number of customers, number of sales and sales figures in one
easy glance. It also allows easy management of news, events, and material as well
as the process of expanding the product catalogue.
The result is an elegant portal that advertises all the product & services provided for managing special events. The site conveys a highly professional image that instills confidence in visitors prompting them to get in touch with the client translating into more business.
The result is an elegant portal that advertises all the product & services provided for managing special events. The site conveys a highly professional image that instills confidence in visitors prompting them to get in touch with the client translating into more business.

Case Studies



































