Large Pharmaceutical Company is an accelerating Exporter & Manufacturer of Pharmaceutical formulation that needed to improve customer service by giving the staff continuous access to real time sales information. It exports the pharmaceutical products for the nationwide market and so fast and reliable order processing is the most crucial part for them. The company wanted to keep up to date data of the sale and inventory that can be useful in managing business in a better way and can save the time of the whole organization in managing the business. The main module needed for this project was Purchase, Sales & Financial Accounting & Inventory.

In 2008 Softweb decided to evaluate the situation and work accordingly. Softweb Solutions has implemented MS Dynamics NAV where now the organization can harness its modules like Supply Chain Management, Distribution, Finance Management and Inventory. Now it has become very easy for the employees to share the same data and get a view online.

"Due to its rich experience in software development, we felt Softweb could help us in providing right solutions. Microsoft Dynamics NAV was our first choice because we knew that its training would be easy and it would meet the changing business needs."Says Mr. Kaushik Chaturvedi.

Microsoft's Business Solutions Navision is an object-oriented development environment and compact source code that makes it simple and easy to customize, maintain and connect to other systems. It has the functionality where one can switch to any installed language. This can be useful in providing description and reports to the vendors in their own language for their better understanding. Whether one chooses Microsoft SQL Server or Microsoft Business Solutions-Navision Database Server, both can be counted as a reliable way to store data.

With the new system now the sales staff can act on the basis of the recent situation of data. They can access up to date client and stock information and make better decisions. They can also access perfect payment history which supports fast profitable business steps.

Few more benefits are:

• Sales representatives can supply accurate product information at any time.
• Customers can receive order faster than ever
• Sales staff can take better business decision based on real-time customer information.
• Employees can have access to the same and up to date data.
• They can take care of the latest payment status and eliminate risk of miscommunication, loss and misunderstanding.