We analyzed the client's requirements and proposed a 3-stage approach to address the issues - Architectural assessment, Gap Analysis and Integration with UPS.

Following a detailed analysis, recommendations were made integrating various solutions with clear key differentiators for streamlining the content management requirements. Strategic short-term, medium-term and long-term initiative for the client were spelt out.

The result was a self-contained web based system that allowed staff to fully manage the content and the products on the website. Also incorporated was a powerful and easy to use customer order processing system.

The reporting system provides critical business reports for sales performance and stock consumption, number of customers, number of sales and sales figures in one easy glance. It also allows easy management of news, events, and material as well as the process of expanding the product catalogue.

The result is an elegant portal that advertises all the product & services provided for managing special events. The site conveys a highly professional image that instills confidence in visitors prompting them to get in touch with the client translating into more business.

The Softweb solution is an excellent media for Triggered & Automated Email Campaigns that make a client's job much easier and improves response rates by setting up more automated programs.

The ease-of-use, flexibility, and extensive reporting capability of the CRM solution make it the preferred solution for Dentists today.